Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage the customer journey for improved engagement and retention, analyze performance, implement marketing strategies, and oversee communication.

The Customer Experience Specialist supports pet insurance needs by managing customer inquiries via email, chat, and phone, ensuring satisfaction and retention through effective problem-solving and communication.

The Lead Product Owner manages product development, prioritizes team work, and collaborates with various stakeholders to enhance customer experience and ensure product delivery in agile settings.

Manage day-to-day operations for a team handling Short-Term Disability and FML claims, ensuring quality service delivery and operational metrics are met. Lead process improvements and manage a team of specialists and unit managers.

Lead the execution of MetLife Cloud PAM strategy, enhancing cloud security and automation, managing risks, and reporting metrics. Drive continuous improvement and lead organizational initiatives.

The Technology Liaison is responsible for UAT testing of IVR systems, documenting test scenarios, conducting quality assurance reviews, and collaborating to resolve issues. They ensure thorough testing processes and maintain communication with stakeholders.

Lead customer migrations to new cloud-based claims systems, manage project execution, coordinate teams, and ensure timely deliveries while maintaining stakeholder relationships.

The role involves managing AI initiatives, aligning strategies with business needs, assessing market solutions, and collaborating with stakeholders to drive technology adoption.

The Global Head of Insurance Advisory will lead MetLife's insurance advisory efforts, developing customized strategies for clients, managing stakeholder relationships, and providing thought leadership on industry trends and regulatory frameworks.

The Associate Director will originate agricultural mortgages, manage a portfolio, perform credit analysis, and maintain relationships with clients.