Top Tech Jobs & Startup Jobs in Charlotte, NC

Support a defined book of business by validating, transforming, and reconciling data to ensure regulatory compliance for conversion and portability notifications. Manage daily processing, audits, file onboarding, reporting outputs, and liaise with stakeholders to resolve discrepancies and drive process improvements.

The Business Procedures Consultant manages communications, ensures compliance, collaborates on materials, and supports business initiatives with a creative and detail-oriented approach.

The Sr. Client Services Consultant drives customer service for Jumbo sized PEO relationships, facilitating client communications, project management, and account audits to enhance client satisfaction and operational efficiency.

The Senior Underwriting Consultant provides group underwriting services for new and renewal business, analyzes risks, and establishes competitive rates.

The Senior Client Services Consultant manages PEO client relationships, ensuring exceptional service, problem resolution, and strategic planning for large accounts, while mentoring team members.

The Consultant provides administrative support and customer service to group insurance clients, manages the relationship, and collaborates with internal teams for client satisfaction.

Provide administrative support and client service for National Accounts group insurance clients. Manage relationships, lead projects, troubleshoot issues, present to clients, review contracts, create process documentation, and ensure accurate data entry across MetLife systems to support delivery and client satisfaction.

Lead assessment and monitoring of non-financial operational risk for Global Customer Service & Operations in South America. Maintain GRC data in OpenPages, execute risk assessments and control reviews, produce risk reporting, partner with stakeholders, identify issues and control metrics, and evaluate AI tool opportunities to support risk activities.

Administer short-term disability claims end-to-end within contract provisions. Own claim decisions, communicate with claimants, assess medical and non-medical barriers, coordinate resources, execute individualized return-to-work plans, and prioritize timely, accurate claim management.

Process and adjudicate FEGLI life insurance claims from intake to resolution. Review and index documentation, enter and maintain claim data, determine claim readiness, adjudicate within authority, investigate as needed, communicate with customers and partners, manage follow-ups, and support quality, training, and process improvements while meeting production and customer service standards.