Top Tech Jobs & Startup Jobs in Charlotte, NC

Support a defined book of business by validating, transforming, and reconciling data to ensure regulatory compliance for conversion and portability notifications. Manage daily processing, audits, file onboarding, reporting outputs, and liaise with stakeholders to resolve discrepancies and drive process improvements.

The Business Procedures Consultant manages communications, ensures compliance, collaborates on materials, and supports business initiatives with a creative and detail-oriented approach.

The Sr. Client Services Consultant drives customer service for Jumbo sized PEO relationships, facilitating client communications, project management, and account audits to enhance client satisfaction and operational efficiency.

The Senior Underwriting Consultant provides group underwriting services for new and renewal business, analyzes risks, and establishes competitive rates.

The Senior Client Services Consultant manages PEO client relationships, ensuring exceptional service, problem resolution, and strategic planning for large accounts, while mentoring team members.

The Consultant provides administrative support and customer service to group insurance clients, manages the relationship, and collaborates with internal teams for client satisfaction.

Manages the end-to-end recovery of disability claim overpayments, including validating amounts, maintaining claims records, coordinating with recovery vendors, preparing calculation letters, handling customer calls, and addressing tax inquiries. The role requires accurate documentation, policy adherence, analytical and mathematical skills, professional communication, multitasking, and collaboration across stakeholders while supporting process improvements and technology adoption.

Supports fraud oversight and operational risk controls for insurance and retirement operations. Responsibilities include risk-based control testing, fraud case analysis and determinations, trend monitoring, mitigation reporting, audit and compliance coordination, risk indicator review, issue escalation, root-cause analysis, and remediation support. The role partners with operations, risk, audit, compliance, privacy, and technology teams to strengthen control effectiveness and fraud mitigation practices.

Reviews and approves escalated complaint responses, advises on complex life insurance and annuity transactions, investigates disputed disbursements and suspected fraud, researches contract history, and recommends resolutions. The role presents complex issues to legal, compliance, regulators, customers, and business partners while identifying risks, analyzing trends, supporting process improvements, and maintaining operational controls.

Administers group insurance enrollment, eligibility, beneficiary, and recordkeeping transactions. Enters and maintains accurate data, handles benefit plan referrals, troubleshoots system issues, researches escalated cases, and supports participants, plan sponsors, institutional customers, attorneys, and internal partners. The role also explains processes, resolves issues, builds customer relationships, and recommends workflow and process improvements.