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Top Tech Jobs & Startup Jobs in Charlotte, NC
eCommerce
As a Senior Account Manager at Customer.io, you will manage client relationships, drive revenue growth, and provide solutions. Responsibilities include client relationship management, revenue optimization, strategic account planning, account health monitoring, and exceptional customer support. You will stay updated on industry trends and ensure a superior customer experience.
eCommerce
As the Group Product Manager for Data, you will drive the vision, strategy, and roadmap to enhance data capabilities at Customer.io. This role requires leadership in mentorship, market analysis, and cross-functional collaboration to ensure the successful delivery of innovative solutions for product-led growth teams.
eCommerce
The Senior Demand Generation Manager at Customer.io will lead initiatives fostering partnerships with accelerators and venture capital firms to enhance lead generation. Responsibilities include managing co-marketing campaigns, analyzing performance metrics, and collaborating across teams to support startup program participants, ultimately driving customer acquisition and growth for the platform.
Top Skills:
Marketing
eCommerce
As a Technical Support Engineer at Customer.io, you'll communicate with customers via support tickets, assist in diagnosing issues, improve processes, and advocate for product enhancements. You'll work closely with the Product and Customer Success teams and support new customers in utilizing our product effectively.
Top Skills:
JavaScript
eCommerce
As a Sr Manager for Customer Success, you will lead and coach Customer Success Managers, improve team performance, collaborate across departments, and ensure a seamless customer journey. Responsibilities include strategic account oversight, retention strategies, monitoring KPIs, and enhancing team processes to provide exceptional service.
eCommerce
The Sr. Director of Revenue Operations at Customer.io will optimize revenue generation processes, lead revenue operations strategies, manage annual plans, and collaborate with teams to enhance sales productivity. This role involves analyzing revenue performance, overseeing the implementation of management software, and fostering a performance-driven culture within the team.
Top Skills:
Salesforce
4 Months AgoSaved
eCommerce
As an Outbound Business Development Representative at Customer.io, you'll identify and engage potential customers through research and outreach, qualify leads, and set up meetings for the sales team. You should be motivated by targets and eager to learn about sales strategies, contributing to effective outreach and lead generation processes.
Top Skills:
CRM
4 Months AgoSaved
eCommerce
As a Senior Site Reliability Engineer, you will design and maintain scalable infrastructure, optimize performance, automate processes, troubleshoot production issues, and collaborate within a team to advance reliability and operational excellence.
Top Skills:
BashGo
4 Months AgoSaved
eCommerce
The Senior Product Designer will enhance customer communication by researching and designing tools for administration and collaboration. Responsibilities include understanding customer needs, creating design proposals, collaborating with engineers, and shaping the design team's culture. The role requires a high level of craftsmanship in design and the ability to work autonomously in a remote environment.
Top Skills:
Figma
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