Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead a squad end-to-end to deliver customer value: set milestones, drive execution through ambiguity, ensure scalable and secure architectures, stay close to technical work (design reviews, incidents), coach and hire engineers, and embed AI-native practices to accelerate delivery.

Lead product discovery and delivery for a B2B SaaS messaging platform: surface and validate customer problems using research, analytics, and AI; prototype and run experiments; align cross-functional teams; define success metrics; take technical lead on initiatives; and iterate post-launch to drive adoption and business outcomes.

Lead GTM finance owning end-to-end P&L for Sales, Marketing, and Customer Success. Build models, drive unit economics (CAC, LTV/CAC, payback), own ARR roll-forward and forecasting, partner on capacity/pricing, produce exec/board reporting, champion AI-enabled finance workflows, and hire/build the GTM finance team.

Partner with departmental leaders to support talent management, performance cycles, employee relations, organizational development, change management, and engagement. Use people analytics to identify trends and inform decisions, coach managers, implement people programs, and contribute to global HR initiatives to build capability, retention, and a high-performing culture.

Full-cycle Mid-Market Account Executive responsible for prospecting, qualifying, demoing, and closing new B2B SaaS/MarTech customers. Build and manage pipeline (self-sourced and SDR-supported), conduct discovery to align solutions, collaborate with SDR/Customer Success/Support for handoffs, and report on sales metrics to meet targets.

Provide Tier 1–2 IT support for hardware, software, SaaS apps, and remote connectivity. Administer IAM and MDM, execute onboarding/offboarding workflows, build automation to reduce manual work, support SOC 2/ISO/HIPAA evidence and access reviews, maintain device fleet health, document processes, and partner with People, Security, and Engineering on cross-functional projects.

Lead development and maintenance of Customer.io SDKs across platforms (Android, iOS, Node, Go). Own technical direction, CI/release infrastructure, developer experience, and use AI agents to make multi-file changes. Partner with product/design and engage with customers to ensure high-quality, production-ready SDKs.

Proactively identify and research target accounts, execute outbound outreach (calls, email, social), qualify leads, schedule meetings for Account Executives, maintain CRM records, collaborate with marketing, nurture prospects, and report outreach activity and pipeline progress.

Owner of the monthly revenue close across subscription, consumption, and hybrid billing; maintain deferred revenue schedules and SSP allocation; flag revenue recognition issues on contracts; partner with Rev Ops, Deal Desk, and Legal; prepare audit-ready workpapers and support audits; identify and apply AI-driven automation to reconciliations and reporting.

Own production readiness, observability, deployment, and database interactions for AI agents. Harden prototypes into scalable, reliable systems on GCP, implement tracing/logging/monitoring, maintain agent fleet, and partner with GTM builders to ship improvements and ensure release hygiene.