Top Tech Jobs & Startup Jobs in Charlotte, NC

The intern assists in GAAP reporting, analytics, and special projects related to mortgage accounting while developing communication and technical skills.

As a Senior Technology Liaison II, you'll facilitate Agile processes, collaborate with business partners, and contribute to operational readiness while managing multiple assignments.

As a Senior UX Designer, you will design user experiences for digital solutions, prototype interfaces, collaborate with stakeholders, and contribute to design systems to enhance customer interactions.

Manage the customer journey for improved engagement and retention, analyze performance, implement marketing strategies, and oversee communication.

The Customer Experience Specialist supports pet insurance needs by managing customer inquiries via email, chat, and phone, ensuring satisfaction and retention through effective problem-solving and communication.

The Lead Product Owner manages product development, prioritizes team work, and collaborates with various stakeholders to enhance customer experience and ensure product delivery in agile settings.

Manage day-to-day operations for a team handling Short-Term Disability and FML claims, ensuring quality service delivery and operational metrics are met. Lead process improvements and manage a team of specialists and unit managers.

Lead the execution of MetLife Cloud PAM strategy, enhancing cloud security and automation, managing risks, and reporting metrics. Drive continuous improvement and lead organizational initiatives.

The Technology Liaison is responsible for UAT testing of IVR systems, documenting test scenarios, conducting quality assurance reviews, and collaborating to resolve issues. They ensure thorough testing processes and maintain communication with stakeholders.

Lead customer migrations to new cloud-based claims systems, manage project execution, coordinate teams, and ensure timely deliveries while maintaining stakeholder relationships.