Senior Manager, Strategy and Operations

Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to over-the-counter medications to food and drinks, and in some markets, alcohol - in just minutes. The company is at a pivotal point in its development, growing rapidly, and seeking to hire a Business Strategy & Operations Senior Manager. Business Strategy & Operations is a cross-functional team working across the business to drive strategic decision-making. The team will work collaboratively with senior leadership and key stakeholders to deliver high-impact projects, recommendations & outcomes. As a member of the Business Strategy & Operations team, you'll have an inherent bias towards action, the ability to bring multiple stakeholders together with shared alignment and drive positive outcomes for the business.

Qualifications

• 10+ years' experience in consulting, investment banking, strategy & operations, technology or related experience; high-growth or early stage startup is experience is a plus
• 3+ years of people management experience in a fast-paced, high-growth environment
• Strong analytical skills including Excel, PowerPoint, Word, SQL & Data Visualization tools
• Structured and strategic mindset; ability to break down complex problems and deliver insights & recommendations to key stakeholders
• Excellent prioritization and project management skills
• Comfortable working in fast paced, ambiguous environment with limited direction
• Strong communication and organizational skills
• Experience with or deep understanding of a P+L
• Detail and process-oriented while also bringing creative solutions to new challenges

Requirements

• Establish a thorough understanding the Gopuff's core business; including internal processes, KPI's and business drivers
• Work with various stakeholders across Operations, Marketing, Supply Chain, Merchandising, Product & Technology to curate short and long terms plans, drive adoption and support execution
• Analyze the impact of decisions from both an operational and financial lens; ability to dive deep into the data and understand tradeoffs
• Lead planning and execution of strategic initiatives required to maintain the company's rapid growth
• Gain alignment across key stakeholders and operationalize large, cross functional initiatives
• Conduct internal and external research and deliver learnings in a clear and concise manner
• Utilize data driven frameworks and business knowledge to continuously run tests in an effort to improve the experience for consumers, driver partners, brand partners and employees
• Identify business processes and systems to be redesigned for scalability
• Various ad hoc projects for functional leads across the business
• Help build and manage a small high-functioning team

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.