Teams at Leader Bank - Paycom - TEST

Support the securities-based lending (SBL) Solutions Desk: assist customers and financial reps, coordinate across departments, handle loan applications and collateral maintenance, prepare regulatory/management reports, perform outbound client communications, analyze servicing improvements, and support Credit Risk and Operations.

Provide multi-channel support (phone, chat, text, email, video) for consumer and business banking products. Manage tickets and follow-ups, process contact changes and stop payments, handle debit card issues and Reg E claims, troubleshoot online/mobile banking and assist loan clients with basic account questions while following procedures.

The VP of Tech & VC Banking will build relationships with startups and VC firms, manage key accounts, and drive new business opportunities in the innovation economy.