Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead customer onboarding, demos, lab certifications, and escalations for new optical hardware/software. Drive product lifecycle from FCS to GA, reproduce field issues, create test plans and technical collateral, and provide cross-functional customer advocacy to improve product usability and quality.

Lead planning and delivery of global B2B events and trade shows, advising executives and stakeholders, managing budgets, vendors, logistics, onsite operations, and event technology to drive measurable commercial and brand impact.

Provide advanced, system-level technical support for optical products, troubleshoot complex issues, escalate to R&D, document support activities, train junior staff, collaborate cross-functionally, and participate in 24/7 on-call rotations to ensure customer satisfaction and resolution.

Lead customer-facing project implementations in telecom: manage scope, schedule, budget, risk, and customer relationships; follow PMBOK and Nokia processes; coordinate delivery teams, obtain formal acceptance, complete closeout and invoicing, and drive profitability and lessons learned.

Design and optimize carrier networks, support RFP/RFQ responses, provide field planning and deployment expertise, evaluate vendor options, create sales engineering tools, perform economic analyses, and collaborate cross-functionally to ensure robust network architectures.

Perform chip-level calibration, test, validation and method development for high-speed photonics and RF devices (up to 200GHz). Analyze and optimize results, develop procedures, mentor junior staff, and ensure safety and quality throughout hardware development.

Lead applications engineering for photonic component solutions, align technical teams with customer needs, perform product demonstrations, gather market insights, and collaborate across R&D, engineering, and sales to drive photonics and DSP product development.

Design and implement test plans for coherent pluggable optical products using PICs; analyze performance and statistical data; define testability requirements; validate and improve test platforms; support fault isolation; collaborate with development and manufacturing teams to improve yield and reduce test cycle times.

Manage secure hybrid IT infrastructure for NSA: install, configure, and maintain Windows/Linux servers, cloud (AWS/Azure/GCP) and virtualization, implement IaC (Terraform), containers (Docker/Kubernetes), storage and backups, automate with PowerShell/Bash/Python and config management, enforce security policies and compliance, support incident response, and perform Data Center Manager duties including vendor coordination and capacity planning.

Lead end-to-end electrical design for optical sub-assemblies: translate product requirements into schematics, collaborate with cross-functional teams, coordinate PCB layout and supply chain for prototypes, mentor junior engineers, and support release management and program updates.