Top Tech Jobs & Startup Jobs in Charlotte, NC

Own a portfolio of U.S. public sector accounts to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach customers on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, stay current on product releases, and manage customer enablement projects.

Sell GitLab to State, Local, and Education (SLED) organizations by owning the full new-logo sales cycle. Generate pipeline through high-volume prospecting, run executive-level discovery, navigate complex multi-stakeholder deals, and close net-new customers. Use MEDDPICC and a modern sales tech stack, partner with Solutions Architecture and Customer Success for POCs and transitions, and maintain Salesforce hygiene while exceeding quota.

Lead delivery of complex, multi-workstream professional services programs for large customers. Create roadmaps, manage dependencies, risks, budgets, forecasts, and stakeholder communications. Define delivery methodology, drive change management, maintain revenue forecasts, and collaborate with Engagement and Delivery Managers to ensure adoption and measurable outcomes.

Own two strategic external relationships (a hyperscaler and an AI lab), define multi-year partnership strategy, drive hands-on execution, coordinate cross-functional teams, track measurable outcomes (pipeline, ARR, integrations), and represent partnerships at the executive level.

Drive enterprise growth for GitLab across San Francisco by owning complex B2B sales cycles, building C-level relationships, orchestrating cross-functional teams, designing account plans, leading end-to-end deals, and expanding long-term customer usage of GitLab's AI-powered DevSecOps platform.

Own end-to-end renewals for a portfolio of SaaS customers: develop renewal strategies, prepare proposals, lead pricing and contract negotiations, mitigate churn risk, forecast pipeline, and identify upsell opportunities while collaborating with Sales, Customer Success, Finance, Legal, and Product in an all-remote environment.

Own and grow a strategic book of business across Federal Systems Integrators, build multi-year account plans, navigate complex procurement cycles, drive adoption from pre-sales to rollout, collaborate with cross-functional teams and resellers, and align GitLab's DevSecOps platform to federal modernization and mission outcomes.

Lead Customer Success operational processes, reporting, and programs. Translate ambiguous CS questions into solutions, partner with Revenue Technology/Analytics, align cross-functionally with Sales and Finance, improve processes, support planning (capacity, segmentation, territory), and contribute CS perspective to broader Revenue Operations initiatives.

Lead strategy and operating model for subcontractor and services partners to scale Professional Services delivery. Own partner onboarding, readiness, contracting workflows, performance scorecards, capacity planning, and cross-functional governance while driving process improvement and automation to ensure consistent, high-quality partner delivery globally.

Lead enablement programs for New Business and Sales Development/SMB teams: build and deliver role-specific content, onboarding, AI best-practice coaching, tooling training (Salesforce, Cornerstone, Gong, GitLab), measure program effectiveness, and partner with field leaders to tailor global enablement initiatives.