Top Tech Jobs & Startup Jobs in Charlotte, NC

Design, implement, and maintain GTM integrations and automation workflows across marketing, sales, and revenue systems. Debug data and workflow failures, map fields, improve data quality, and build lightweight scripts (Python/JS/SQL) to automate operational tasks. Partner with Growth, RevOps, Sales, and Customer Success to operationalize campaigns, document systems, and scale reliable automation.

Design, build, and own large-scale, fault-tolerant backend systems in Go to process billions of events and petabytes of data. Lead architecture decisions, improve service-to-service communication, optimize performance and reliability, debug production at scale, and mentor others while collaborating across teams to resolve bottlenecks and improve developer experience.

Manage a pod of 5-7 CSMs for retention and growth outcomes; coach and develop reps, handle escalations and at-risk renewals, translate org priorities into team goals, surface insights to leadership, and drive AI adoption to improve CS efficiency.

Own end-to-end product design for a B2B platform: strategy, flows, edge cases, and shipped quality. Pair with engineering to close design-to-implementation gaps, contribute to the Pluma design system and code, prototype AI-driven interactions, mentor junior designers, and partner with PMs on roadmap and tradeoffs.

Design and build scalable distributed systems in Go. Collaborate on debugging, own architecture and deployment, and implement observability tooling.

The Senior Data Scientist will analyze customer behavior, design experiments, build models, and communicate findings to support product and business decisions.

Provide administrative and operational support to the Legal team: triage requests, manage calendaring, invoices, mail, and meeting notes; maintain document and contract repositories, DocuSign workflows, and compliance calendars; track entity filings; assist with contract review and light drafting using AI tools; partner on process and automation improvements.

The Senior Software Engineer will own the email channel end to end, build frontend experiences, design backend systems, manage deliverability processes, and use AI to enhance work efficiency.

Lead and grow a data science and analytics team to deliver forecasting, experimentation, behavioral analytics, segmentation, and product measurement. Partner with cross-functional leaders, build models (churn, revenue, health scores), define analytics standards, and enable self-serve analytics via the internal platform.

As a Senior Software Engineer at Customer.io, you'll design and build fullstack features using Go and React, collaborate with teams, and enhance customer communication tools.