Top Tech Jobs & Startup Jobs in Charlotte, NC

ServiceNow is seeking a Sales Operations Manager to support the Enterprise sales team by driving forecasting, reporting, and operational cadence. The ideal candidate will have 5+ years of experience in Sales Operations in a software sales organization, be detail-oriented, and able to work in a fast-paced environment.

The Manager, Sales Operations at ServiceNow is responsible for leading a team of Sales Operations Specialists to support field sales professionals in the Americas. This role involves strategic planning, reporting, deal structuring, quota setting, sales process optimization, and sales compensation administration. The Manager will collaborate with senior leadership to develop sales incentive programs and drive key sales initiatives for successful sales outcomes.

Manage product development activities, work with various teams to create high-quality solutions, solve ambiguous problems, and lead a best-of-class engineering team.

Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes. Work closely with product owners to deliver high-quality products. Mentor colleagues and contribute to new product features and enhancements.

The Senior Performance Support Consultant at ServiceNow works with large customers to identify and resolve performance and scalability issues in their ServiceNow deployments. This role requires problem-solving skills, technical troubleshooting expertise, and consulting abilities to provide solutions to critical technical issues.

Experience in quality assurance and application development, test automation skills in Java/Python, hands-on testing of large-scale production systems, analyzing results and creating defects, designing testing strategies, creating and executing comprehensive test plans, supporting troubleshooting in dev/test environments.

Contribute to building next-generation Large Language Models for Enterprise Language Generation to power the NOW platform with AI experiences for customers. Use AI/ML expertise to solve real-world challenges, propose models/techniques, collaborate with cross-functional teams, and deliver high-quality solutions.

Maintain automation test frameworks, collect quality metrics, design testing strategies, create test plans, support troubleshooting

Building high-quality, clean, scalable, and reusable code for a network inventory product in a communication service provider environment. Designing software that is customizable and easy to use. Mentoring colleagues and contributing to new product features.

As a Senior Onboarding Delivery Instructor at ServiceNow, responsible for delivering onboarding programs for new hire sellers and sales leaders, ensuring they are equipped with the necessary skills and knowledge. Collaborate with key stakeholders to develop effective training strategies aligned with sales objectives. Lead delivery of onboarding curriculum, provide ongoing coaching and support, work closely with global enablement team, and incorporate feedback from new hires.