Top IT Support & Helpdesk Jobs in Charlotte, NC

Onsite resident engineer responsible for monitoring service levels, analyzing and resolving escalated network incidents, improving outage management and IP/MPLS provisioning, documenting processes to increase network visibility, and delivering customer training to improve operational excellence.

The IT Service Desk Analyst will assist in providing technical support and customer service to internal users, ensuring technology tools are functional and efficient.

Provide expert-level technical support and troubleshooting for commercial and industrial water treatment systems (UV, ion exchange, filtration, RO). Manage parts, programming, warranty, logistics, and coordinate third-party service contractors. Use Salesforce for service documentation, review wiring diagrams/CAD, provide on-call rotating support, and travel up to 20% for site visits, trainings, and startups.

As an IT Service Desk Analyst, you will manage user queries, troubleshoot IT issues, and support team members with technical challenges while upholding company policies.

The IT Service Desk Analyst will manage and resolve IT support requests, ensuring user satisfaction and maintaining system functionality.

The IT Compliance Officer will ensure compliance with technology policies, manage risk assessments, and help improve internal controls for compliance.

The IT Service Desk Analyst provides technical support to users, troubleshooting issues, and ensuring efficient operation of IT systems to support trading activities.

Support IT service desk operations by assisting users with technical issues, ensuring customer satisfaction, and maintaining operational efficiency.

The IT Service Desk Analyst will manage user support, troubleshoot technical issues, and ensure effective IT service delivery.

The IT Service Desk Analyst will provide support to trading activities, ensuring effective operations and assisting in resolving technical issues promptly.