Top IT Support & Helpdesk Jobs in Charlotte, NC

Provides on-site IT support for manufacturing and engineering teams, troubleshooting hardware, software, Windows, applications, networks, printers, scanners, and collaboration systems. Responsibilities include laptop imaging and deployment, hardware repair, endpoint and Active Directory administration, incident resolution within SLAs, password resets, account unlocks, documentation, and hardware lifecycle support.

Provide in-person VIP technical support, training, and troubleshooting for Starbucks partners across Windows, macOS, and mobile devices. Manage walk-up requests and tickets, perform root-cause analysis, document solutions, run ad-hoc queries, support production systems, and collaborate cross-functionally to deliver and improve technology solutions.

The IT Service Desk Analyst will assist in providing technical support and customer service to internal users, ensuring technology tools are functional and efficient.

Provide expert-level technical support and troubleshooting for commercial and industrial water treatment systems (UV, ion exchange, filtration, RO). Manage parts, programming, warranty, logistics, and coordinate third-party service contractors. Use Salesforce for service documentation, review wiring diagrams/CAD, provide on-call rotating support, and travel up to 20% for site visits, trainings, and startups.

As an IT Service Desk Analyst, you will manage user queries, troubleshoot IT issues, and support team members with technical challenges while upholding company policies.

The IT Service Desk Analyst will manage and resolve IT support requests, ensuring user satisfaction and maintaining system functionality.

The IT Compliance Officer will ensure compliance with technology policies, manage risk assessments, and help improve internal controls for compliance.

The IT Service Desk Analyst provides technical support to users, troubleshooting issues, and ensuring efficient operation of IT systems to support trading activities.

Support IT service desk operations by assisting users with technical issues, ensuring customer satisfaction, and maintaining operational efficiency.

The IT Service Desk Analyst will manage user support, troubleshoot technical issues, and ensure effective IT service delivery.