Specialist Food Quality Control & Safety

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Summary

This position is responsible for providing support to our venues, both directly and through assisting in the development and maintenance of materials, systems, and programs to promote Food Safety and Quality Assurance in venues and ensure regulatory compliance.

Responsibilities

• Perform onsite food safety assessments and work with team members to improve food safety outcomes
• Work with training department to create new food safety training materials and rollout to appropriate team members
• Conduct food safety training for new and promoted team members
• Maintain health department inspection data to ensure compliance with company standards and regulatory requirements.  Escalate critical findings to the food safety team and Operations for immediate action
• Maintain strong working relationships with key regulators
• Partner with Sourcing team to ensure accurate record keeping from vendors
• Organize and maintain department records
• Report on key metrics
• Partner with Training Department and oversee the ServSafe certification process
• Support Food Safety Team with internal projects
• Conduct basic nutritional information research
• Assist in development & monitoring of Allergen Program
• Organize and provide food venues with most up to date information regarding allergens, menu revisions and new products
• Promote and drive a culture of continuous improvement for all food safety related activities and programs
• Collaborate with business stakeholders to identify and resolve any critical issues impacting the business
• Completion of assigned projects to meet department goals and objectives
• Morning FDC Quality Assurance Receiving – Work with team on Quality Checks of incoming product
• UHU support – Conduct on site inspections for UHU as needed.
• Procedure & policy development including food safety, sanitation, allergen & HAACP programs.
• Staff Training – Support training in the food & classroom as needed for food safety to management & hourly Team members
• Audits & Inspections – perform regular scheduled & unannounced inspections to ensure standards are being met.
• Regulatory compliance & incident investigation conduct as needed and track to identify trends.
• Data Analysis & Record Keeping of venue audits, guest comments, investigations, etc. pertaining to food safety & product quality
• Perform other duties as assigned.

Qualifications/Requirements

• Minimum 2-3 years’ experience in food service industry with responsibility in food safety, training, and development of written materials
• Minimum of Bachelor’s Degree, preferably in biology, chemistry, public health, or another closely related science
• Strong knowledge and understanding of FDA Model Food Code, retail food regulations
• Experience with regulatory inspections
• Strong knowledge of allergens
• Certified ServSafe Professional. 

Desired Characteristics

• CP-FS preferred.
• Intermediate to advanced computer skills
• Demonstrated ability to document processes and write policies and procedures
• Ability to manage multiple priorities in a fast-paced, ever-evolving environment, with urgency
• Excellent verbal and written communication skills
• Ability to collaborate and work as part of a team
• Ability to work independently and with a focus on continuous improvement

With whom will the Specialist work:

• Food Safety Team
• USH Culinary Team
• Food Operations
• Food Warehouse
• Sourcing Team
• Other departments and vendors as needed

Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 -$90,000.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].