The Senior Sales Operations Manager leads a global team, develops data solutions, drives sales enablement, and enhances operational efficiency. This role involves managing sales teams, coaching staff, and working closely with marketing for lead generation and collaboration efforts, with a focus on improving sales performance metrics.
JOB DESCRIPTION
- Leads and influences a global team across various sales operations functions that spans across all divisions.
- Creating and developing data solutions (reports, dashboards) and coordinating ad hoc data queries.
- Generating insights and actions from the data.
- Drive or coordinate specific projects such as X-sell / Pricing / Sales costs.
- Drive Sales Enablement, Provides operational support to sales management.
- Change management and communication across.
- Working with Marketing to optimize lead generation and follow-up + overall Sales & Marketing collaboration.
- Plans and coordinates projects to improve the operational efficiency and effectiveness of the sales force.
- Develops and motivates staff by coaching and transferring the knowledge of sales analysis techniques, to the sales analyst team to drive results.
- Provides structure framework and processes to enable Commercial organization and Operations to accurately align work demand and capacity.
- Develops and motivates staff by coaching and transferring the knowledge of sales process and technology techniques, to the sales process team to drive results.
- Maintains information of sales activities that support sales performance metrics and sales process improvement.
- Manages the performance of direct or indirect reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.
QUALIFICATIONS
- University degree (equivalent to bachelor's degree) in Finance, General Business, Sales or a related field.
- 10+ years relevant experience with at least 3 years in a managerial role.
- Experience with the management of sales teams.
- 5 years of international sales operations management.
- Experience managing global teams.
- Extensive experience with Microsoft Excel, Data Analytics, CRM, and Oracle Financial Systems.
What we offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $125,000. to $130,000. and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 7/29/2025.
Learn More:
Curious? To learn more about us and the work we do, visit our company page www.UL.com
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