Multi-Tenant Data Center (MTDC) Sales Operations Manager

Position Overview:

The Manager of the MTDC Project Management Organization provides strategic leadership and oversees daily operations supporting Eaton's strategic MTDC customers in the North American data center segment. This organization delivers commercial and technical support from order entry through project closeout. The position works closely with field sales, the centralized project controls organization, field project engineering, manufacturing divisions and engineering services to ensure alignment with customer requirements. The role is responsible for maintaining and improving PMO processes, procedures and digital tools. Direct report responsibilities include program leaders, project managers and data center site representatives (contract SOW workforce). This leader must develop and adapt strategies to sustain high levels of customer service in a dynamic market while achieving annual profit plan and financial objectives.

In this function you will:

•    Communicate the vision of the MTDC Project Management Organization across Eaton
•    Achieve annual revenue targets
•    Partner and maintain relationships with Field Sales to drive revenue growth, market share and lifecycle sales
•    Support recruiting and development of a diverse talent pipeline
•    Foster leadership engagement and succession planning across the organization
•    Work closely with the VP of Data Center Strategic Accounts to ensure cascaded objectives are achieved & formulate a strategic plan for the MTDC/cloud compute segment to support market growth YoY
•    Ensure compliance with corporate, division, and organizational policies and procedures
•    Drive productivity using EBS principles and digital tools to support profitable growth
•    Attract, develop, and retain high-performing program leaders and project managers
•    Manage strategic staffing partner relationships to support data center site representative programs
•    Engage with sales and sales leadership to support relationship building with customers
•    Manage departmental budgets, including travel, entertainment and SOW staffing expenses
•    Support the management of order financials including Z accounts and customer claims

Required (Basic) Qualifications: 
•    Bachelor’s degree from an accredited institution
•    Minimum eight (8) years of experience in capital project program management, field sales or marketing
•    Minimum five (5) years of direct data center market experience
•    Possess a valid driver’s license
•    No relocation benefit is being offered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation. 

Preferred Qualifications: 
•    Bachelor's degree in Engineering
•    10 years of experience in field sales, project management and/or marketing within the electrical industry
•    Data center experience

Position Criteria: 
•    Possess excellent communication skills
•    Must be able to work in the United States without corporate sponsorship now and within the future
•    Strategic leader of leaders, able to evaluate dynamic business environment and quickly adjust to strategy to best align with business needs
•    Ability to effectively anticipate future opportunities and risk and develop strategies to drive change that will position the organization for competitive advantage
•    Ability to make timely decisions when several alternatives are available
•    Strong understanding of the data center market and major project construction industry
•    Organized & detail-oriented with the ability to manage multiple priorities
•    Exceptional listening skills and self-motivation are essential
•    Strong analytical and problem-solving skills 
•    Ability to work well with people across multiple functions 
•    Strong presentation skills
•    Strong project management capabilities
•    Proven successful track record of creating and communicating successful strategic plans, providing clear direction, and finding business solutions to maximize team performance
•     Proven ability to develop, maintain and leverage excellent relationships at multiple levels (up and down), both within the organization and externally
•    Ability to develop and maintain complex budgets in alignment with broader business goals
•    Record of setting stretch goals and consistently meeting and exceeding targets
•    Ability to travel up to 25%