Feature Test Lead - Case Setup

Description and Requirements
This Feature Test Lead role will be a part of the Case Setup ART's System Team within the Employer Solution Train delivering solutions for the Group Benefits business and customers.
Summary:
The Feature Level Test Lead will represent the business and be accountable for validating developed solutions within the ART Team(s) ensuring they meet the business needs. They will be responsible for planning and execution of all (Cross) Team Feature Level testing within the ART through the definition of done, inclusive of one up one down testing and Capability Level Test efforts, ensuring defined success criteria is met with an automation first mindset enabling continuous execution before and after releases. This role will also assist in ensuring release readiness through completion of Team testing activities, participation in Epic and Capability Level test planning and execution, provide demos and make contributions to release checkout preparations. This role will review scope materials, work with Development and Testing partners as well as Product Management Associates and Subject Matter Experts to conduct test planning meetings, document and communicate testing plans for Features as well as manage and report progress of the execution of the plan through completion.
The Feature Level Test Lead is an analytical thinker with business process and system testing knowledge, and the ability to interpret this knowledge into business scenarios, data needs and testing plans. Through team interactions and deliverables, you understand the User Stories, Features and Epics that the ART is trying to deliver to the business and ensure the features are properly validated within the Team(s). Leveraging test management and relationship management skills, you bring the right partners to the table from technology, product, business, operations, and other areas, and ensure the timelines for test planning and execution are met. Being you are the most familiar with the testing efforts of what is being released in production, you will be responsible for preparations for release checkout plans including defining validation areas, types of data and resource plans .
As a Feature Level Test Lead, you partner directly with the agile team(s), gaining an understanding of the vertical end-to-end solution, a deep understanding of your team's deliverables and contributions to the overall solution and the direct impacts to the business. You proactively identify and address risks, being empowered to drive the right conversations and the right work.
A Feature Level Test Lead is:
• Detail oriented, creating the appropriate feature, capability and Epic level test plans for their team(s)
• Focusing on feature, capability and epic level test execution with a calculated mindset, always driving to ensure delivery of what is best for the customer
• Supporting the Product Owner, as they build out the appropriate PI Plan for each scheduled release
• Driving results by setting goals and holding themselves and the team accountable for improved performance, exceptional results and high standards
• Able to build strong working relationships across business and technology to drive coordination, collaboration and work through escalations as needed
A Feature Level Test Lead's focus on value is evident when we see them...
• Constantly reinforcing risks with test plans and the impacts of defects on customer experience and business value over just "getting it out"
• Focus on the highest priority items first, including clear benefit hypothesis throughout
A Feature Level Test Lead's fixation on quality is evident when they:
• Focus on a consultative interaction around the defects being identified, the analysis, cause and impact of issues, prioritization and providing options to the business
• Document and arrange test scenarios and scripts into prioritized plan of execution, helping to validate and build confidence in higher ranked business areas sooner
• Ensure proper operational readiness, including test execution completion and contributions to release checkout plans, prior to feature release
A Feature Level Test Lead continuously employs agile practices that will sustain flow when they:
• Flex testing focus on areas that are available to them to test when slippage in development or blockers prohibit progress against their existing plans.
• Ensure the team has a healthy inventory of test data to work with and understands the data's connection across all testing areas it is tied to.
A Feature Level Test Lead champions Lean and reduces waste when they:
• Advocate for the business, reducing the amount of time required from the business SMEs
• Raise risks to testing plans and dependencies that may create impediments down the line, solutioning next steps to overcome
A Feature Level Test Lead leads by example when they:
• Act and think holistically, presenting themselves as a talent pool for new ART Test Leads
• Provide feedback to other Team Test Leads on areas to improve effectiveness of testing (ie. Test data management, dependency planning, automation buildout)
The wage range for applicants for this position is $55,600-depending on location. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.