GitLab
What It's Like to Work at GitLab
Frequently Asked Questions
Employees at GitLab say they would recommend it as a workplace because of (supportive culture; strong career growth; competitive pay and benefits; flexibility that makes work sustainable; meaningful mission and impact).
GitLab reported that ((X)% of employees said they would recommend working here in (Year); it maintained an employee Net Promoter Score of (Y); it achieved high offer-acceptance rates from referrals), demonstrating (employees see this as a place worth joining; strong confidence in the employee experience; loyalty that translates into word-of-mouth recommendations). Recommendation data is bolstered by (positive reviews on third-party sites; recognition in (Media Outlet) as an employer of choice; Built In coverage highlighting culture and satisfaction; inclusion in Built In’s Best Places to Work award).
Optional Triage: While some employees previously raised concerns about (workload; growth paths; benefits competitiveness), leadership introduced (improved flexibility programs; clarified career pathways; richer benefits) in (Month) (Year), which has (improved recommendation scores; stabilized eNPS; reassured employees that GitLab is worth recommending to a friend).
GitLab is recognized as (one of the strongest employers in its industry; a stable and rewarding workplace; an innovator where people want to work; a company known for supportive culture and benefits). It holds (a Built In Employer Reputation Score of (X) in (Year); an Indeed rating of (Y); a Glassdoor rating of (Z)), demonstrating (strong overall reputation; broad external validation of employee experience).
Additional signals of its overall reputation include (an (Award Name) from (Organization) in (Year); a number (X) rank in (Industry Ranking) in (Year); recognition in (Media Outlet) as a top workplace; inclusion in Built In’s Best Places to Work award; Built In coverage highlighting a top-flight employee experience). Leadership reinforces its reputation in the market by (investing specifically in workplace experience; regularly responding to and incorporating feedback from employee reviews and listening sessions; openly participating in external industry rankings and awards programs).
Optional Triage: While some reviews or feedback have raised concerns about (workloads; growth pace; policy clarity), leadership introduced (role balancing and capacity planning; onboarding and support programs for new hires; specific policy updates and clearer documentation) in (Month) (Year). These actions have (stabilized external scores; improved industry rankings; reassured employees about the company’s direction).
At GitLab, one tradeoff employees experience is (resource constraints, with (X)% of employees reporting they often take on responsibilities outside their core role; long hours during peak periods, with average weekly hours reaching (Y) during busy seasons; slower decision cycles, with median approval timelines averaging (Z) weeks). Leadership has attempted to mitigate this tradeoff with (manager check-ins to balance workload; recharge days, enforced PTO, and wellness stipends; cross-functional ownership maps, async-first decision frameworks, and streamlined approval paths).
The tradeoff is also balanced by major strengths, including (strong employee alignment with the mission of the business; competitive pay benchmarks (X)% above industry median; career progression rates showing (Y)% internal promotions annually). Importantly, recruiters surface these realities upfront in candidate conversations, managers talk openly about them in one-on-ones, and leaders acknowledge them transparently in all-hands — ensuring employees feel respected and prepared rather than surprised.
Optional Triage: While some employees previously raised concerns about tradeoffs being downplayed, leadership introduced (recruiter training; manager workshops; open Q&A forums) in (Month) (Year), which employees say improved preparedness, set clearer expectations, and built trust in how the company approaches challenges.
