Teams at Kode Labs - Zoho - TEST

Lead client implementations of utility and sustainability software for enterprise real estate portfolios. Configure and validate utility and metering data, perform energy and emissions analysis, support budgeting and compliance reporting, and translate results into dashboards and operational recommendations. Collaborate with product, engineering, data, and customer teams to improve platform workflows and scalability.

Lead configuration, validation, and deployment of utility and submeter infrastructures for portfolio clients. Analyze interval and submeter data for anomalies, reconcile whole-building usage, support tenant billing and allocation workflows, translate metering requirements into software configurations, and collaborate with product, engineering, and success teams to improve platform functionality and create reusable standards.

The Client Support Manager will lead global support strategy, manage a high-performing team, and drive operational excellence, ensuring exceptional client experiences.