Offices at BuiltIn Standard company 1702391192900

The Mid-Market Account Executive at Customer.io will manage full-cycle sales, prospect new clients, handle qualified leads, and conduct demos, focusing on B2B SaaS sales in email and marketing technology.

Join Customer.io as a Senior Product Designer on the growth team, focusing on designing and launching experiments to drive critical business metrics. Collaborate with engineers and marketers to shape activation strategy and improve user experiences. This role requires 3+ years of experience in software development with 1+ year in a growth role, strong design execution, and experience in designing simple, elegant user interfaces for complex systems.

As a Customer Success Manager at Customer.io, you will oversee the onboarding of accounts and provide ongoing support to customers. Your role involves managing project timelines, facilitating effective communication, and aiding customers in leveraging the app's features for successful campaign implementation. You will assess customer needs, strategize for renewals, and collaborate with technical teams as needed.