As a Technical Support Representative, you will provide phone, email, and chat-based support, educate customers, troubleshoot issues, and enhance customer satisfaction.

As a Technical Support Representative, you will provide bilingual (French and English) technical support via phone, email, and chat for BigCommerce's customers, focusing on issue resolution and customer education.

The Senior Infrastructure Engineer maintains and improves data pipeline infrastructure, automates management using Terraform, and collaborates across distributed teams to enhance data handling processes.