Top Tech Jobs & Startup Jobs in Charlotte, NC

Owns the design, development, and delivery of Oracle Fusion Cloud financial systems solutions across O2C, R2R, and P2P. Responsibilities include building BIP reports and templates, BICC extracts, FBDI loads, document customizations, and REST/SOAP integrations using OIC. The role troubleshoots data interfaces, documents technical specifications, supports ERP transformation workstreams, and communicates project status to executive stakeholders.

Provides bilingual Spanish-English customer support to consumers, shoppers, retailers, and advertisers through phone, chat, and email. Investigates order and account issues, follows complex workflows and policies, documents cases, escalates edge cases, and creates transfer tickets. Identifies recurring problems and process gaps, shares insights with leadership and peers, and supports a collaborative team environment. The role requires flexible availability for evenings, weekends, and holidays and follows a Wednesday-to-Sunday schedule.

Design, build, and scale software for Instacart’s Core Experience platform. Responsibilities include developing scalable systems, optimizing SQL queries, enabling data-driven shopping features, leading projects from planning through maintenance, improving web and mobile experiences, and testing, analyzing, troubleshooting, and resolving system and programming issues.

Manage and grow a portfolio of emerging brand accounts through upsells, renewals, and new media adoption. Sell Instacart’s sponsored, display, video, and off-platform advertising solutions; create data-driven business reviews; educate brands on e-commerce and retail media; maintain a high-volume sales cadence; and collaborate with Account Management, Product, and Marketing.

Develop and maintain high-fidelity detections across endpoint, cloud, container, and SaaS environments. Conduct forensic investigations, optimize telemetry and log ingestion, build SOAR automation, and mentor junior security staff. The role requires translating attacker tactics into detection logic using detection-as-code practices, version control, automated testing, and CI/CD deployment pipelines.

Design, build, and own Android applications for Instacart’s Digital Twin Platform, including scanning apps and Connected Stores experiences. Set Android architecture and engineering standards, collaborate across Caper, Inventory Intelligence, and Fulfillment teams, and deliver real-time shelf intelligence and in-store data collection solutions. Work independently in an evolving environment while shipping scalable applications and contributing to broader technical domains.

Design, build, and operate scalable platforms and services for real-time store-shelf inventory intelligence. Develop data ingestion, processing, and serving systems integrating partner data, inventory observations, and machine learning outputs. Collaborate with ML, computer vision, product, and data science teams to productionize models and pipelines. Address large-scale challenges across mapping, inventory, logistics, and computer vision while ensuring reliability, testing, observability, and maintainability.

Build and deploy AI-native workflows across Marketing, including leadership reporting, campaign launches, and brief reviews. Own solutions from discovery through development, launch, measurement, and adoption. Lead AI prioritization, change management, internal evangelism, and cross-functional coordination while supporting Marketing AI goal owners and evaluating potential tools and vendors.

Own the strategy, roadmap, governance, and quality of Instacart’s catalog attribute data layer. Lead cross-functional execution across Engineering, Machine Learning, Operations, Legal, Analytics, and commercial teams. Use customer insights, experiments, KPIs, and precision/recall tradeoffs to improve catalog accuracy and coverage at scale. Establish quality dashboards, governance rituals, postmortems, and operational mechanisms that support marketplace trust and commercial outcomes.

Build and govern Instacart’s contingent workforce program, including MSP/VMS operations, supplier onboarding and oversight, worker classification and compliance policies, process development, stakeholder training, reporting, and future international expansion. The role partners with Finance, Legal, Accounting, IT, HR, and business leaders to create a scalable, audit-ready operating model and drive adoption.