The Technical Account Manager ensures high-quality support for premium accounts, optimizing customer networks and engaging proactively to enhance the customer experience, all while maintaining FedRAMP compliance.

As a Senior Network Support Engineer, you will manage technical support issues, improve processes, and provide customer education in a dynamic role focused on network performance and compliance.

As a Value Engineer, you will collaborate with customers to identify business drivers and demonstrate the value of ThousandEyes' solutions. You will analyze metrics, develop ROI models, and support sales in effectively communicating business benefits to clients. This role requires strong technical knowledge and the ability to present strategic insights to executives.