Partner with Financial Services account and sales teams to build industry-relevant value narratives, quantify business cases and KPIs, and drive pipeline by advising C-suite stakeholders on transformation enabled by ServiceNow and AI. Deliver executive presentations, develop trusted advisor relationships, and support revenue growth across strategic AMS insurance accounts.

Serve as a strategic partner and trusted advisor to the GVP of Product Delivery & Innovation, leading high-priority initiatives, driving cross-functional alignment, owning operating cadence and governance, preparing executive communications, and acting as proxy in meetings. Deliver data-driven insights, structure ambiguous problems, and ensure follow-through across operations, finance, HR, and product teams to advance PD&I objectives.