Leads a portfolio of licensed coffeehouse partnerships across the United States, driving profitable growth, operational excellence, brand standards, and customer experiences. Builds executive relationships with licensees, owns portfolio performance, leads business reviews, supports expansion, scales best practices, and represents licensee needs within Starbucks. Partners cross-functionally to execute enterprise initiatives and develops a team of Coffeehouse Consultants.

The Account Director leads strategy and execution for licensed coffeehouse partnerships in grocery, enhancing business performance and client relationships while guiding a team of account managers.