Lead delivery of complex, multi-workstream professional services programs for large customers. Create roadmaps, manage dependencies, risks, budgets, forecasts, and stakeholder communications. Define delivery methodology, drive change management, maintain revenue forecasts, and collaborate with Engagement and Delivery Managers to ensure adoption and measurable outcomes.

Lead strategy and operating model for subcontractor and services partners to scale Professional Services delivery. Own partner onboarding, readiness, contracting workflows, performance scorecards, capacity planning, and cross-functional governance while driving process improvement and automation to ensure consistent, high-quality partner delivery globally.