The Senior Product Manager will drive product strategy, conduct user research, prototype solutions, collaborate with cross-functional teams, and mentor peers, aiming to address customer needs and market opportunities.

Lead the Workflows squad in achieving strategic outcomes, develop deep customer knowledge, nurture ideas, and take accountability for results. Requires 7+ years of experience in software development with at least 1 year in a workflows/platform focused role. Must have strong communication, data analysis, and problem-solving skills.

As the Group Product Manager for Data, you will drive the vision, strategy, and roadmap to enhance data capabilities at Customer.io. This role requires leadership in mentorship, market analysis, and cross-functional collaboration to ensure the successful delivery of innovative solutions for product-led growth teams.