Top Customer Success Jobs in Charlotte, NC

As a Manager of Digital Success at GitLab, you will lead a team to enhance customer engagement through digital initiatives, driving adoption and retention. You'll develop strategies, manage resources, and promote collaboration to optimize customer success through data-driven insights and digital frameworks.

As a Customer Success Manager, you will help clients achieve their goals by developing Customer Success Plans, managing escalations, and driving customer satisfaction. You will provide insights on GitLab features, support training opportunities, and translate customer data into actionable advice.

As a Senior Customer Success Strategy Analyst, you will analyze feedback and insights to enhance customer satisfaction and loyalty, drive business improvements, and develop strategies in collaboration with cross-functional teams. Your role involves managing strategic projects and influencing best practices while leveraging data analysis tools.