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Top Customer Success Jobs in Charlotte, NC
HR Tech • Cryptocurrency
Lead GitLab's Customer Success organization within the Public Sector, enhancing customer experiences, driving product adoption, and managing a large team.
Top Skills:
AIDevsecopsSaaS
HR Tech • Cryptocurrency
The Senior Customer Communications Manager will oversee customer communication, ensuring timely, clear updates on product developments and incidents, and collaborate across teams for consistent messaging.
Top Skills:
Crm SystemsDevsecopsEmail Marketing SoftwareIn-App Messaging Platforms
HR Tech • Cryptocurrency
Support Engineers at GitLab resolve customer issues, collaborate with teams, improve documentation, and offer tailored solutions. They also assist with hiring processes and provide on-call support.
Top Skills:
BashCi/CdGitlabKubernetesLinuxRubyRuby On RailsServerless
HR Tech • Cryptocurrency
As an Associate Support Engineer, you will troubleshoot customer issues, collaborate with teams for feature development, and create documentation.
Top Skills:
BashGitLinuxRubyZendesk
HR Tech • Cryptocurrency
The Customer Success Manager will onboard customers, manage accounts, support trainings, and provide insights on GitLab features to enhance customer satisfaction and usage.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
HR Tech • Cryptocurrency
The Customer Success Manager role involves onboarding, managing customer relationships, ensuring satisfaction, and helping customers maximize the value of GitLab's solutions while establishing strategic partnerships.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
HR Tech • Cryptocurrency
The Customer Success Architect provides strategic value by aligning GitLab's platform with customer business objectives, driving product adoption and success through consultative relationships and technical guidance.
Top Skills:
Devsecops ToolsGitlab
HR Tech • Cryptocurrency
Support customers using GitLab's products, resolve issues via multiple channels, collaborate with various teams, manage customer inquiries, and contribute to documentation.
Top Skills:
BashGitLinuxRubyZendesk
HR Tech • Cryptocurrency
The Public Sector Customer Success Manager at GitLab will establish strategic relationships with customers, ensure effective deployment and operational practices, and drive measurable outcomes and customer advocacy through regular touchpoints and performance monitoring.
Top Skills:
Git
HR Tech • Cryptocurrency
As an Associate Support Engineer at GitLab, you will support customers with technical issues related to both self-managed and SaaS versions of GitLab, collaborate with various teams to address customer inquiries and improve product features, and contribute to documentation and support processes. You will also engage in on-call rotations to provide emergency support.
Top Skills:
BashGitLinuxRuby
Top Companies in Charlotte, NC Hiring Customer Success Roles
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