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Top Customer Success Jobs in Charlotte, NC
Software
The Director of Customer Success will manage relationships with enterprise clients, ensuring satisfaction and retention through strategic planning, team leadership, and operational excellence.
Top Skills:
Collaboration SoftwareCustomer Success MetricsData AnalyticsHealth Scoring
Software
As a Customer Success Operations Analyst, you'll enhance the Customer Success team's operations by managing reporting, improving workflows, and supporting key initiatives. Your responsibilities include creating and maintaining reports, assisting in resource planning, ensuring data accuracy, and identifying process improvement opportunities.
Top Skills:
ExcelSalesforce
Software
The Director of Customer Success Operations will design and optimize systems and processes to enhance Customer Success teams' effectiveness, utilizing data-driven decision-making and managing technology platforms.
Top Skills:
ExcelLookerPlanhatSFDCTableau
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