Top Customer Success Jobs in Charlotte, NC

The Director of Customer Success will manage relationships with enterprise clients, ensuring satisfaction and retention through strategic planning, team leadership, and operational excellence.

Manage high-value enterprise customer accounts, drive renewals and expansions, and collaborate across departments to ensure customer success.

As a Customer Success Operations Analyst, you'll enhance the Customer Success team's operations by managing reporting, improving workflows, and supporting key initiatives. Your responsibilities include creating and maintaining reports, assisting in resource planning, ensuring data accuracy, and identifying process improvement opportunities.