Provide B2B client support by answering inquiries via phone and electronic channels, building client relationships, navigating multiple databases, fulfilling requests, recommending process improvements, and maintaining/growing client business. Work scheduled to Hawaii time; training provided. Emphasis on accuracy, prioritization, multitasking, and strong communication.

The Client Success Manager role involves building long-term relationships with clients, providing support, and ensuring customer satisfaction while managing inquiries and product adoption effectively.