Top Customer Success & Experience Jobs in Charlotte, NC

The Strategic Implementation Consultant manages the deployment of IoT solutions for enterprise customers, ensuring successful adoption and value delivery while building strong relationships across functions.

The Technical Account Manager will enhance customer success, manage technical issues, act as customer liaison, optimize the Samsara platform, and build relationships with technical stakeholders.

The Strategic Customer Success Manager will work with top customers to enhance their fleet operations using Samsara's IoT platform, focusing on relationship building and problem-solving. Responsibilities include success planning, workshops, and mentoring teams.

The Sales Enablement Manager will equip Public Sector sales teams with training, tools, and strategies necessary to succeed in government contracts, focusing on program management, content creation, and cross-functional collaboration.

The Sales Enablement Manager will lead GTM enablement programs for product solutions, support change management initiatives, and maintain training materials.

Manage Enterprise Customer Success team, ensuring customer adoption and value realization. Define strategies, support customer engagements, hire and develop team members.

The Director of Technical Support Engineering will lead a team providing 24x7 customer support, manage escalations, and improve customer satisfaction while scaling operations in a high-growth environment.

Develop enablement strategies and training programs for the sales organization, ensuring sales team productivity and alignment with company objectives while fostering a growth-oriented culture.