Top Customer Success & Experience Jobs in Charlotte, NC

The Customer Success Manager will manage client relationships, drive platform adoption, lead marketing strategies, and ensure retention and revenue growth.

The Senior Customer Success Manager develops client relationships, ensures success, oversees engagements, and identifies growth opportunities for strategic accounts, driving performance improvements and ROI.

The Customer Success Manager will oversee client satisfaction and execution of marketing strategies through effective communication across teams and management of services delivery.

Manage a portfolio of clients as primary contact to drive campaign execution, performance, retention, and expansion. Launch and optimize campaigns, analyze performance data, lead reviews and QBRs, identify upsell opportunities, and collaborate cross-functionally to align strategies with client objectives.

The role involves supporting publishers, ensuring Trust and Safety on the platform, and reviewing reported content. Responsibilities include customer support, content moderation, and maintaining documentation.

Responsible for building strategic relationships with Technology and Cloud Partners, driving co-selling partnerships, and accelerating pipeline growth with Snowflake and AWS.

The Director, Field Marketing will develop regional marketing strategies, execute and optimize campaigns, align with sales teams, manage events, and analyze performance to drive demand and revenue.

The Senior Client Success Manager will ensure client campaigns meet performance goals, manage account growth, and coordinate campaign executions while serving as the primary contact for clients.