Top Customer Success & Experience Jobs in Charlotte, NC

One Month AgoSaved
Remote
United States
180K-185K Annually
Expert/Leader
180K-185K Annually
Expert/Leader
3D Printing
Lead Customer Success for Sailthru within Publisher Cloud, owning retention, expansion, Net Revenue Retention, NPS, and advocacy. Manage enterprise portfolios, drive adoption of email, personalization, segmentation, and omnichannel capabilities, lead and develop CSMs, run executive business reviews, and align cross-functionally to deliver measurable customer outcomes and growth.
Top Skills: CdpCRMEmail MarketingEspMarketing AutomationOmnichannelPersonalizationSailthruSegmentationZeta Marketing Platform (Zmp)
Reposted 2 Months AgoSaved
Remote
United States
75K-80K Annually
Mid level
75K-80K Annually
Mid level
3D Printing
The Customer Success Manager will manage client relationships, drive upsell opportunities, ensure campaign performance, and collaborate across teams for account growth.
Top Skills: Campaign Management ToolsDigital AdvertisingExcelReporting Systems
Reposted 2 Months AgoSaved
Remote
United States
150K-165K Annually
Senior level
150K-165K Annually
Senior level
3D Printing
The Senior Director of Client Success leads operational excellence and revenue growth for the publisher-facing team, establishing workflows, mentoring managers, and acting as a senior partner to key accounts.
Top Skills: HTMLSalesforce
One Year AgoSaved
Remote
United States
75K-95K Annually
Mid level
75K-95K Annually
Mid level
3D Printing
The Senior Client Success Manager will ensure client campaigns meet performance goals, manage account growth, and coordinate campaign executions while serving as the primary contact for clients.
Top Skills: ExcelMS OfficePowerPoint
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