Own a portfolio of U.S. public sector accounts to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach customers on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, stay current on product releases, and manage customer enablement projects.

Serve as trusted advisor to a portfolio of customers to drive adoption, measurable outcomes, and advocacy for GitLab. Lead workshops and Centers of Excellence, provide deployment and operational guidance, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints, and collaborate with Product, Engineering, Sales, and Professional Services to align on customer success plans and issue resolution.