Top Customer Success & Experience Jobs in Charlotte, NC

As a Customer Success Manager, you will onboard new customers, provide ongoing support, and ensure successful renewal planning, while collaborating with internal teams to solve customer challenges and enhance their experience.

As a Technical Support Engineer, you'll handle support tickets, improve processes, and assist customers with our product, focusing on communication and problem-solving.

Manage customer requests, diagnose issues, and provide onboarding and support in a fast-paced Customer Success environment for a SaaS company.

As a Customer Success Manager, you'll manage onboarding and ongoing support for customers, addressing inquiries and ensuring successful usage of the platform.

Customer.io invites passionate candidates to apply for future opportunities, emphasizing empathy and transparency. The company values inclusivity and offers generous benefits including unlimited PTO and professional development budgets.

The Solutions Architect will support the sales team by bridging technical gaps, assisting with pre-sales, and creating documentation for customer use cases.

The IT Specialist will provide technical support, document issues, assist with security procedures, manage employee devices, and contribute to IT projects.