Lead the SaaS operations team, optimize Azure services, troubleshoot technical issues, manage infrastructure documentation, and collaborate with engineers.
Team Leader of Technology
Wilmington, DE
Monday - Friday 8:00 am - 5:00 pm
Hybrid
We are seeking a talented and motivated Team Lead to join our dynamic team. You will play a crucial role in maintaining our Software-As-A-Service (SaaS) infrastructure in Microsoft Azure as well as on-premises servers. The ideal candidate will have a strong foundational knowledge of Microsoft Azure services and networking, Active Directory, Windows Servers, as well as technical leadership experience and the ability to work collaboratively with cross-functional teams to support our on-prem and cloud infrastructure.
Some of the things you will be doing:
- Provide technical leadership to the SaaS operations team
- Maintain Azure Services and on-premises platform.
- Monitor and optimize Azure resources for performance, scalability, and cost-efficiency.
- Respond to incidents.
- Troubleshoot and resolve Azure and on-prem issues.
- Establish monitoring and customize the alerts.
- Create and maintain documentation for Azure and on-prem configurations, processes, and procedures.
- Collaborate with infrastructure engineers and interact with project managers.
- Handle day-to-day tickets based on priority order.
- Follow policies and procedures for time tracking, security, change control, and problem and incident management.
- Participate in the on-call rotation and planned maintenance activities after hours and on weekends when needed.
What technical skills, experience and qualifications do I need?
- Must have at least 5 years working experience within the IT field.
- A strong ability to analyze and troubleshoot technical issues is crucial. You should be able to identify and resolve problems efficiently.
- Azure - PaaS, networking, FrontDoor, databases and storage, hybrid infrastructure with on-prem and cloud, migration of applications to cloud
- Azure Container application hosting and management
- Active Directory, Group Policies, DFS, Windows Server infrastructure
- Strong scripting skills with Bash, PowerShell, Azure CLI, and Yaml
- Hands-on experience with DevOps tools, such as Azure DevOps, Github, and Ansible
- Nutanix AHV Hypervisor or other Hypervisors
- ServiceNow
#CSC #CSCCareers #LI-HL1
Top Skills
Active Directory
Ansible
Azure Cli
Azure Devops
Bash
Git
Azure
Nutanix Ahv Hypervisor
Powershell
Servicenow
Windows Server
Yaml
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