Leah 10/11 Selective EA Testing - Greenhouse
Senior Manager, Financial Systems
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
We are seeking a seasoned leader for Financial Systems to serve as RTR (Record to Report) Solution Architect, leading strategy, design, and delivery for RTR systems and supporting Order To Cash workflows. This role oversees a critical team and our Oracle Financials ecosystem. The role also focuses on organizational priorities to integrate new technologies and enable scalable, compliant, and efficient financial processes.
About the Team
The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.
About the Role
The role is critical to enabling scalable, efficient, and compliant financial processes across Oracle Financials Cloud and related systems. The Senior Manager will align systems strategy with business goals, drive process improvement, and guide cross-functional execution to support the organization’s financial transformation.
- Own RTR systems strategy and execution, with close integration into O2C workflows (revenue focus). Understand end user perspectives for both Q2C and RTR end to end processes as well as dependent upstream and downstream integrations.
- Be hands-on in delivering RTR solutions while managing a team responsible for both RTR and O2C operations.
- Lead and develop a team of analysts supporting Oracle Cloud applications, Oracle - FAH, Billing Platform, High Radius, Workiva, Floqast, and related applications
- Drive transformation and scalability of our financial systems ecosystem
- Act as a bridge between finance, accounting, data engineering, product teams, and more, ensuring aligned delivery
About the Job
- Team Leadership & Development:
- Manage and coach a small team of analysts supporting RTR and O2C system operations.
- Provide clear work direction and ensure accountability for high-quality execution across initiatives.
- Actively mentor and coach team members, helping them develop expertise in RTR and O2C domains while fostering cross-functional knowledge and growth.
- Provide oversight across RTR and O2C workflows, ensuring collaboration, knowledge-sharing, and seamless execution.
- Empower the team by assigning ownership and accountability for day-to-day operations and project activities.
- Foster a collaborative and inclusive team environment with a focus on technical growth, cross-training, and career development.
- RTR Solution Architecture & Delivery and O2C Leadership
- Lead the design and delivery of scalable, compliant RTR solutions across Oracle modules including GL, Fixed Assets, Cash Management, and Fusion Accounting Hub (FAH).
- Architect and optimize workflows for close, intercompany, reconciliations, and financial reporting.
- Translate business needs into system capabilities that improve efficiency, control, and audit readiness.
- Serve as the functional lead and DRI on RTR- and O2C-related initiatives, in partnership with a Project Manager who oversees the full project lifecycle.
- Oversee integrations across RTR and O2C, including systems such as the Billing Platform, FloQast, Workiva, and the Data Warehouse.
- Lead O2C functional areas—order management, invoicing, AR, collections, and credit—ensuring process alignment with RTR and driving operational efficiency.
- Provide strategic direction and coaching to team members supporting O2C and RTR, ensuring high-quality, cross-functional execution.
- Process Optimization & Controls
- Design and implement RTR and O2C processes that are compliant, automated, and audit-ready, reducing manual work, operational risk, and control gaps.
- Lead continuous improvement initiatives across the close cycle, revenue workflows, reconciliations, and reporting, leveraging Oracle and adjacent tools (e.g., FloQast, Workiva, Billing Platform).
- Partner with Audit, Compliance, and Security stakeholders to enforce least-privilege access models and maintain strong control environments across RTR and O2C.
- Strategic Roadmapping & Cross-Functional Collaboration
- Define and maintain the RTR and O2C systems roadmap, ensuring alignment with enterprise finance, compliance, and operational strategies.
- Drive solution planning for initiatives spanning quote-to-cash, billing, collections, intercompany, and financial reporting, in collaboration with team members and stakeholders.
- Collaborate with cross-functional stakeholders to prioritize enhancements and ensure upstream and downstream data flows are accurate, timely, and scalable.
- Partner with IT and Engineering to support secure, performant, and integrated architecture across Oracle and connected platforms (e.g., Salesforce, Data Warehouse, etc.).
- Innovation & AI Readiness
- Contribute to identification and implementation of automation, analytics, and AI-driven solutions that streamline reporting and financial processes.
- Stay current with Oracle’s quarterly updates and industry trends to recommend system innovations.
About You
Minimum Qualifications
- RTR Expertise with O2C Exposure: Proven mastery of Oracle Cloud Financials (GL, FAH, CM, FA) with strong understanding of upstream O2C modules (AR, Collections, CDM) and cross-functional process dependencies.
- Oracle Solution Delivery: At least two full-cycle Oracle RTR implementations, with hands-on experience contributing to or leading O2C-related solutioning.
- Process Leadership: Deep knowledge of period close, intercompany, revenue, invoicing, and collections processes, with a strong grasp of compliance and audit readiness requirements.
- Systems Leadership: Extensive experience leading solution design from discovery through deployment, including documentation, testing, and change management.
- Stakeholder Engagement: Skilled at translating complex business needs into scalable, sustainable system solutions across Finance, Accounting, IT, and Engineering.
- Controls & Compliance: Demonstrated experience designing secure, SOX-compliant systems and supporting least-privilege access models.
- Architecture Experience: Background in RTR solution architecture from consulting and/or in-house roles, with a track record of delivering scalable and well-documented systems.
- Analytical Rigor: Strong analytical mindset with the ability to assess workflows, identify gaps, and recommend practical, tech-enabled improvements.
Preferred Qualifications
- Hands-on experience delivering Oracle ERP solutions in a global, cross-functional environment.
- Ability to architect systems that support complex accounting structures and reconciliations.
- Experience working in agile environments with competing priorities and evolving requirements.
- Demonstrated interest in applying AI and automation to financial system workflows.
Key Personal Attributes
- Intellectually curious and eager to expand their understanding of financial systems and emerging technology.
- Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset.
- Comfortable with experimentation and iterative learning, especially as AI transforms financial operations.
- Effective communicator who engages constructively with both business and technical stakeholders.
- Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
