Senior Manager Cash Operations Management & Compliance

Reporting to the GBS, Director of Finance Operations, the Senior Manager of Cash Operations Management and Compliance will lead and oversee the cash management (cash receipts, application and disbursements), working capital optimization, payment management and overall GBS SOX and Audit program functions within Global Business Services (GBS). This pivotal role ensures operational excellence, drives process standardization, and provides strategic insights and actions to maximize liquidity, minimize financial risk, and reduce costs across the organization. The senior manager will leverage technology and process excellence to enhance efficiency and ensure compliance with all SOX and Internal Audit Requirements. 

The senior manager of this function will be responsible for overseeing these capabilities, ensuring operational rigor, attaining key metrics, and driving process transformation aligned with business outcomes. This role is a people-leader with a global team spanning multiple countries, including a BPO partner.

• Develop and implement cash management strategies to optimize cash usage 

• Collaborate closely with Accounts Receivable (AR) and Accounts Payable (AP) teams within GBS to identify and execute working capital initiatives.

• Analyze cash flow patterns and trends to identify opportunities for improvement in payment and collection processes, driving DPO/DSO improvements.

• Oversee the payment management function, ensuring compliance with internal policies, regulatory guidelines (e.g., SOX), and audit controls.

• Manage vendor relationships related to expense systems and banking services, assessing performance and proactively recommending changes.

• Review financial reports and seek ways to reduce costs across managed processes.

• Prepare and present detailed financial analyses and reports related to cash, liquidity, and key expense metrics to senior leadership and stakeholders.

• Develop and maintain strong internal controls and ensure compliance with internal policies and external financial regulations (e.g., GAAP, SOX).

• Develop an execution plan to deliver process performance improvements in collaboration with Global Process Owners.

• Successfully deliver multiple programs and projects that are key dependencies for the overall performance of the organization 

• Manage the performance of all direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback, and guidance, and ensuring that all policies are understood and followed.

• Communicate and exemplify UL’s Vision and Mission. Lead, promote, and embrace change for self and future team. Collaborate and build trust within the organization and with internal and external customers to meet or exceed their expectations. Develop strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality, and most customer-friendly organization. Coach and mentor employees to do the same.

• Read and follow the Underwriters Laboratories Code of Conduct and adhere to all physical and digital security practices.

• Perform other duties as directed.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field required; a Master's degree or MBA is preferred.

• CPA Preferred

• Minimum of 8-10 years of experience in accounting, GBS, financial management or treasury operations, with at least 3-5 years in a leadership/managerial role.

• Demonstrated expertise in cash flow forecasting, liquidity management, and working capital optimization.

• Excellent analytical, problem-solving, and negotiation skills.

• Strong leadership capabilities and experience managing cross-functional teams.

• Proficiency in financial modeling and advanced Excel functions.

• Solid experience as a lead or participant in cross-functional or global projects, or experience working in multiple functions or regions 

• Ability to lead a team successfully and create partnerships with the business 

• Strong customer service mindset 

• Excellent verbal and written communication skills 

• Ability to identify and resolve issues independently 

• Able to manage multiple teams within different geographic regions simultaneously 

• Team player who can collaborate and communicate with people across all levels and functions