senior engineer, Microsoft 365 Messaging & Collaboration - ST; Nashville, TN

Now Brewing! senior engineer, Microsoft 365 Messaging & Collaboration (ST) Nashville, TN

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Senior Engineer – Microsoft 365 Messaging & Collaboration, you will design, secure, automate, and support Starbucks’ global Microsoft 365 messaging and collaboration platforms, with primary focus on Exchange, Exchange Online, hybrid mail flow, and Microsoft Purview. This role partners with infrastructure, security, compliance, architecture, and business teams to keep enterprise messaging services reliable, compliant, scalable, and ready for future collaboration capabilities.

As a senior engineer, you will: 

• Engineer, administer, and support global Exchange, Exchange Online, and hybrid messaging environments, including mail flow, transport, authentication, directory synchronization, and service reliability.
• Administer Microsoft 365 messaging and collaboration services, including Exchange Online, Entra ID integrations, and Purview.
• Partner with Security, Legal, Privacy, Risk, Compliance, Architecture, and Infrastructure teams to implement Microsoft Purview governance, retention, eDiscovery, and information protection solutions.
• Support tenant governance, lifecycle management, service modernization, migrations, and strategic initiatives such as Microsoft Copilot.
• Build automation using PowerShell, Microsoft Graph API, Azure Automation, and related technologies to improve operational efficiency, reliability, and reporting.

We'd love to hear from people with...

• 7+ years of experience in systems engineering, infrastructure engineering, or enterprise messaging administration.
• 5+ years of experience supporting Microsoft Exchange Server, Exchange Online, and Microsoft 365 in large enterprise environments.
• Experience designing, implementing, and supporting Exchange Hybrid configurations.
• Strong knowledge of mail routing, SMTP, hybrid mail flow, authentication, certificate management, and highly available messaging systems.
• Advanced PowerShell scripting experience for automation, administration, and reporting.
• Strong troubleshooting, analytical, communication, and prioritization skills.

Preferred Qualifications

• Experience with Microsoft Purview compliance, information protection, retention, records management, eDiscovery, legal hold, and sensitivity labels.
• Knowledge of Microsoft Entra ID, Conditional Access, Identity Governance, Microsoft Graph API, and Azure Automation.
• Experience supporting Microsoft Copilot for Microsoft 365, cross-tenant migrations, or large-scale mailbox migrations.
• Experience with enterprise messaging security solutions such as F5 BIG-IP, Cisco IronPort, or equivalent platforms.
• Microsoft certifications related to Microsoft 365, Exchange, Security, or Compliance.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. 

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.