Drive sales of UL testing, inspection, and certification (TIC) products and services for medical device customers. Build and maintain account plans and pipelines, qualify new logo opportunities, manage the sales cycle from discovery to close, engage technical resources as needed, and transition closed deals to fulfillment teams. Maintain customer relationships and support renewals, collaborating with GAMs/SAMs and inside sales to meet sales targets.
- Candidates must reside in Southeast, US with preference in Raleigh, NC
- Supports planning of sales strategy and maintains ongoing plan to prioritize portfolio of accounts and maintain relationships throughout the year. Interfaces with customers primarily remotely (video, phone, email) to promote and sell UL products and services.
- Uses technical credibility to build relationships with buyers and centers of influence.
- Under moderate level of guidance, drives sales process from beginning to end, leveraging support from Sales Support Specialists and Inside Sales Executives when necessary.
- Follows up with customer to ensure renewal of services where applicable.
- Actions on opportunities to sell specialty product / services.
- Meets with new logo prospects from inbound and outbound channels to qualify their needs, understand decision-makers, and land new customers.
- Supports discovery, opportunity identification, proposals, and closing for sales of core UL products and services.
- Leverages technical support (engineers) when customer has a qualified need.
- Creates and maintains pipeline of new logo prospects to supplement existing account activities, owns new logo process through close of sale.
- Brings in additional resources when advantageous to support sales process, and delegates leadership of the sale to Technical Inside Sales Executives for highly technical or specialized products / services.
- Transitions implementation to success / fulfillment teams after sales have been closed to ensure seamless service delivery.
- Where applicable, supports development of GAM and SAM multi-year account plans in TIC by providing insight on area of specialization (specific product/ service).
- Supports remaining account managers on discovery and opportunity identification for assigned specialty products / services.
- Works under the close guidance of account managers (GAMs, SAMs) to seamlessly work with customers throughout the sales cycle.
- Provides any necessary information to SAM and GAM during account planning process on potential growth opportunities within assigned solution area.
- Bachelor's and/or graduate degree in engineering or related field preferred.
- Relevant technical capabilities related to Medical Devices
- 2+ years of related sales experience.
- Deep knowledge and experience with Medical Device Industry (specific to 60601 Medical Standard.
- Proven ability to meet and exceed sales targets.
- Business acumen and deep understanding of business sales processes.
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
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