We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
About Instacart
Instacart is transforming the grocery shopping experience and making fresh food more accessible to everyone. As a key player in the digital retail space, our Instacart Ads platform is designed to drive significant value for our partners while enhancing the shopping experience for our customers.
Role Summary
We are hiring a Revenue Operations Manager who will support team leadership in building, maintaining, and iterating on a comprehensive end-to-end sales management process in order to improve business efficiency and revenue outcomes. It includes being a trusted partner to sales supporting their efforts to achieve business objectives while consistently driving growth in key strategic areas. The role is highly cross-functional with engagement between sales leadership, marketing, product, finance, and strategy.
About the Team
The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to empower Sales, cross functional teams, and advertisers by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.
About the Job
- Design, implement, and measure sales programs and processes to support our Brand Partnerships Team
- Collaborate closely with partner teams to enhance the systems and tools that the sales team uses to manage their business
- Streamline workflows and processes to limit field sales exposure to operational overhead through weekly rhythm and other process enhancements
- Use your deep understanding of the business levers and metrics to give leaders the context needed to make key decisions
- Manage third party vendor relationships to drive more value with external tools in order to enhance sales productivity and effectiveness
- Identify and address gaps in sales training and provide necessary tools and resources to improve sales effectiveness
- Partner with Marketing and Advertiser Success Teams to optimize processes and tools for a cohesive revenue model that can drive desired business outcomes
- Constantly iterate to improve reporting & associated processes
About You
Minimum Qualifications:
- 6+ years of experience in Sales Operations, Revenue Operations or a related field with demonstrated cross-functional and collaborative project management experience, and a track record of leveraging data for business impact.
- Working knowledge of Salesforce: complex dashboards and reports, custom objects and workflows
- Excellent quantitative and qualitative problem-solving skills including experience using Microsoft or Google applications
- Demonstrated ability to think strategically and analytically about business & product challenges
- Strong written & verbal communication with the ability to express complex topics clearly & easily
- Ability to independently manage multiple projects simultaneously and prioritize responsibilities
- An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it’s needed
Preferred Qualifications
- Exposure to Ad Sales, Media or CPG industry
- Experience working closely with a distributed sales team
- Experience with SQL
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
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