Revenue Operations Coordinator

Description

Engrain builds map-based tech that’s redefining how real estate works. Our interactive, unit-level maps and powerful data integrations help over 1,000 companies—and 20,000 properties—to make smarter decisions, streamline leasing, and deliver better renter experiences. From prospect to renewal, our products give properties a spatial brain and a visual edge when it comes to property marketing and management. And it’s working: our churn rate is just 5%, and we’ve been putting up double-digit growth numbers every year.

The Revenue Operations Coordinator supports the operational execution of the revenue organization by managing day-to-day operational tasks, maintaining data quality across revenue systems, and ensuring key workflows run smoothly.

This role works closely with the Revenue Operations team to execute operational processes such as quote creation, record management, contract support, and system maintenance. The coordinator helps ensure that all revenue teams (sales, customer success, partnerships, & marketing) receive timely operational support while maintaining the consistency and quality of data across the revenue technology ecosystem.

The role also provides an entry point into Revenue Operations, offering exposure to CRM systems, revenue processes, and operational workflows while supporting the broader revenue organization.

Requirements

What you’ll do:

Execute operational workflows that support the daily activities of the revenue organization.

• Creating quotes and supporting deal configuration within CRM systems
• Supporting revenue teams with operational requests related to deals, accounts, and CRM records and any other administrative tasks.

Maintain accurate and well-structured records across revenue systems.

• Creating and updating records for accounts, contacts, opportunities, and other CRM objects as needed
• Supporting other departments (i.e. support) with record creation or updates when operational workflows require it
• Ensuring records follow established naming conventions and data standards
• Maintaining consistency across CRM records and operational data

Help maintain the quality and reliability of operational data across revenue platforms.

• Resolve operational questions or data gaps through a mix of manual research and AI-powered search tools to investigate record discrepancies. 
• Identifying and correcting data inconsistencies in CRM systems as needed
• Supporting data cleanup initiatives led by RevOps specialists
• Monitoring data quality and escalating systemic issues to RevOps specialists

Support operational workflows when automation or systems cannot fully resolve a request.

• Performing manual research to resolve operational questions or data gaps
• Investigating record discrepancies or operational issues
• Supporting operational tasks that require manual review or intervention
• Assisting RevOps specialists with operational tasks that fall outside automated workflows

Support the upkeep and accessibility of operational documentation.

• Maintaining documentation that supports revenue workflows
• Ensuring operational documentation remains updated as processes evolve
• Helping maintain internal playbooks and documentation libraries
• Supporting RevOps specialists in keeping documentation organized and accessible for all revenue team use cases

What you offer us…

• 0–2 years of experience in operations, sales support, customer operations, or a related field (passion projects and school work welcome!)
• Strong attention to detail and commitment to quality and accuracy
• Comfortable working with CRM systems and operational tools
• An eagerness to learn how AI tools like ChatGPT or Gemini can streamline repetitive administrative tasks. 
• Strong organizational and problem-solving skills
• Ability to follow operational processes while identifying opportunities for improvement
• Strong communication skills and ability to collaborate with cross-functional teams
• Curiosity about revenue operations, systems, sales, marketing, customer success and/or business processes

What we offer you...

• Salary Disclosure for Colorado: minimum base salary of $59,000 - $68,000. Final offer amount is determined by factors including years and depth of candidate’s experience, certifications, and skill set alignment to the job requirements
• Various health, dental and vision insurance plans to choose from
• Up to 12 weeks of paid parental leave + additional paid and unpaid leave options
• Up to 18 days annually of PTO & 10 holidays per year
• Dog-friendly office
• 401k match up to 4 percent
• Annual reimbursement for personal growth through our Grow450 program
• On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status.