QC Supervisor, Sample management

Use Your Power for Purpose
Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our flexible, innovative, and customer-oriented culture is rooted in science and risk-based compliance. You will play a crucial role in improving patients' lives by ensuring the highest standards of quality and safety in our products. Your leadership will be instrumental in driving innovation and excellence, ultimately making a global impact on patient health.
Supervisor of QC Sample Management will lead a team of sample coordinators in support of the Pfizer Sanford, NC Quality Operations department by performing Quality Control activities associated with the planning, forecasting, receipt, aliquoting, distribution and external testing lab shipment for site clinical and/or commercial products, raw materials, validation, and stability studies.
What You Will Achieve
In this role, you will:

• Manage a team responsible for receiving, aliquoting, storage, tracking, and shipment of incoming samples for QC testing (includes in process, release, stability and raw materials)
• Ensures testing labs (internal/external) have visibility to incoming sample submissions and expected testing windows.
• Supply sample receipt forecast and associated metrics to leadership and stakeholders.
• Leading the sample management process for QC (receipt from manufacturing, maintaining chain of custody in LIMS, aliquoting/delivering samples to appropriate lab, shipment to external testing sites).
• Responsible for appropriate creation, review and approval of GMP documentation (sample plans, test records, stability protocols, and as assigned reports, test methods, equipment records, etc.).
• Ensuring adherence to Pfizer standards, guidelines and values.
• Reporting issues to counterparts/ management and participating in issue resolution (such as reporting OOS result and participating in associated laboratory investigation, reporting instrument issues and assisting with troubleshooting, etc.)
• Assessing existing situations and suggesting improvements to increase compliance and innovation.
• Supports sample traceability and status metrics.
• May perform data trending activities and assist with metrics reporting.
• May initiate and develop project plans to ensure projects timely completion.
• Support management of contract testing laboratories in regard to scheduling, shipment of samples used for analytical and compendial testing.
• Provides expert review of QC data and associated documentation.
• Responsible for participating in, leading, or providing guidance for investigations related to sample management activities and responsibilities.
• Contributes to laboratory operations activities related to equipment monitoring, cleaning, and maintenance.
• Operate to the highest ethical and moral standards.
• Comply with all Pfizer policies and procedures.
• Communicate effectively with clients, colleagues and staff.
• Responsible for colleagues objective setting, conducting one on one meetings with Colleagues, providing guidance/coaching, assisting with colleague development planning, and completing performance reviews
• Determines appropriate training curriculums for colleagues

Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience;
  OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience
• Experience in the biotech or pharmaceutical industry
• Ability to utilize email, word processing and spreadsheet software.
• Management experience (people, project, process)

Technical competencies

• Knowledge of compendia (USP, JP, EP) and ICH guidelines.
• Knowledge of GMPs, safety regulations and data integrity.
• Proficient use of LIMS systems
• Knowledge of material receipt and inventory control.
• Support training of new staff within immediate team; mentoring and coaching junior colleagues
• Experience assisting with laboratory investigations to define root cause and assisting with validation protocol non-conformances

PHYSICAL/MENTAL REQUIREMENTS
Ability to lift 30 lbs, stand for 2 to 3 hours at a time, sit for 2 to 3 hours at a time, walk long distances and bend to obtain items from lower shelving/cabinets
Intellectual capability to perform complex mathematical problems and perform complex data analysis.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Work schedule may include weekdays and/or weekend days with first, second, and/or third shift hours as appropriate for assigned tasks/activities.
Limited travel for the position; no more than 10% traveling.
OTHER JOB DETAILS
Last Date to Apply for Job: August 20, 2025.
Referral Bonus Eligibility: YES
Eligible for Relocation Package: NO
Work Location Assignment: On Premise
The annual base salary for this position ranges from $80 300,00 to $133 900,00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10,0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Quality Assurance and Control