Supports client project initiation and administration by configuring projects in PSA, reviewing documentation, establishing milestones, organizing project folders, provisioning client access, and tracking compliance-related records. Coordinates handoffs between Sales and Project Managers, maintains SharePoint and EmergoNet documentation, resolves access issues, and ensures project information and deliverables follow internal quality, naming, and organizational standards.
The PCIII is responsible for supporting the successful initiation and administration of client projects within Emergo. Working behind the scenes, this role ensures projects are accurately established in internal systems, client-facing project folders are created and maintained, client access is provisioned, and regulatory and project documentation is organized and tracked. The PCIII serves as a critical link between Sales and Project Managers by ensuring projects are fully set up, compliant with internal processes, and ready for execution.
Responsibilities- Create and configure new projects in PSA.
- Review project documentation and agreements to ensure completeness and accuracy before project activation.
- Establish project milestones and tasks according to service requirements.
- Complete project setup checklists and verify all required project information is documented.
- Coordinate project assignment and handoff to the appropriate Project Manager.
- Create and maintain client project folders and Final Deliverables folders within EmergoNet/SharePoint.
- Configure and manage Client Viewable Data (CVD) sites.
- Provide clients with access to project folders and collaborate with internal teams to resolve access issues.
- Ensure project folders follow established naming conventions and organizational standards.
- Monitor requests related to folder creation and client access to ensure timely completion.
- Ensure documents are uploaded, categorized, and maintained in accordance with internal quality and compliance requirements.
Minimum Qualifications
- Bachelor's degree or equivalent combination of education, training, and experience.
- Excellent organizational, time management, and communication skills.
- Strong attention to detail and commitment to maintaining accurate documentation.
- Demonstrated ability to manage multiple priorities in a fast-paced, collaborative, team-oriented environment.
- Sound problem-solving skills, with the ability to identify issues and seek guidance when appropriate.
- Ability to learn and effectively use project management and business systems.
Proficiency in Microsoft Office applications and related business software.
Fluency in English (written and verbal) required.
Preferred Qualifications
- 1-3 years of professional experience in project coordination, customer service, operations, administrative support, or a related field.
- Experience working with international teams or global business operations.
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About UsA global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
About the TeamWe solve our customers’ problems. Within Software & Advisory (S&A) services, UL Solutions’ Product Lifecycle business helps our customers accelerate initial global market access and enhanced post-market longevity, and help achieve full lifecycle commercial compliance.Similar Jobs at UL Solutions - Oracle TEST
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