Product Manager - Business Transformation

UL Solutions is seeking a Product Manager, Business Transformation to support the execution of strategic business transformation initiatives across operational, technology, and data domains. This role will partner with business and technology stakeholders to improve processes, standardize operating models, modernize technology capabilities, and support organization-scale transformation programs.

This role will operate at the intersection of business operations, technology, data, and process governance, driving scalable, repeatable, and auditable solutions that improve efficiency, quality, visibility, and business outcomes. Initial assignments are expected to support laboratory operations modernization, including process standardization, workflow optimization, data management, and technology enablement initiatives.

• Support execution of complex business transformation initiatives involving process improvement, operating model design, technology implementation, and data standardization.

• Maintain integrated plans, milestones, dependencies, and deliverables across multiple teams

• Track progress, risks, and issues; drive resolution through structured escalation

• Coordinate interdependencies across related initiatives (upstream and downstream systems)

• Support development and refinement of functional and non-functional requirements

• Facilitate working sessions with SMEs to decompose current-state processes and define target-state workflows

• Ensure alignment between business requirements and technical design 

• Track delivery of key artifacts (process models, data definitions, system requirements)

• Assist in defining and documenting standardized business processes, operating models, workflows, and control frameworks across business functions

• Support implementation of workflow controls, business rules, data standards, and process governance mechanisms that improve consistency, quality, and compliance

• Help drive consistency across organizations while balancing local business requirements and operational constraints

• Support program governance structures, including status reporting, decision tracking, and RAID management

• Prepare materials for leadership reviews and stakeholder communication

• Ensure adherence to defined governance processes and standards

• Coordinate across business operations, engineering, technology, quality, compliance, and other stakeholder groups

• Manage communications, meeting cadence, and follow-ups across distributed teams

• Support alignment and decision-making across competing priorities

• Assist with migration planning, cutover coordination, and adoption activities

• Support development of training materials and rollout strategies

• Track adoption metrics and implementation progress

• University Degree (equivalent to Bachelor's degree) in Computer Science, Engineering, Business, or a related discipline

• ~10+ years relevant experience, including significant program/project coordination and delivery experience

• Experience supporting large, complex, cross-functional programs

• Background in process transformation, system implementation, or operations

• Experience coordinating across business and technology teams

• Exposure to laboratory operations, LIMS (e.g., LabWare), or sample workflows

• Experience supporting operational, engineering, laboratory, manufacturing, quality, or other process-driven business environment.

• Experience with data standardization, workflow automation, or enterprise systems integration

• Strong program coordination and execution discipline

• Ability to manage multiple concurrent workstreams and dependencies

• Strong facilitation, documentation, and communication skills

• Structured problem-solving and attention to detail

• Ability to leverage GenAI tools to accelerate your work with a genuine curiosity about how these tools are reshaping business transformation.
• SAFe/Agile training and/or certification is highly preferred.

What you’ll experience working for ULS 

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. 

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.  

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. 

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. 

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits. 

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $110,000 to $130,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days) and sick time off (72 hours).

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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.