From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
Every Starbucks store runs on a small data center hidden in the back: servers powering point of sale, kitchen displays, security cameras, and the operational systems that keep the store running - and someone needs to own that platform across all locations. As an Engineering Manager on the Store Edge Compute team, you'll lead the engineers building and operating one of the largest edge computing footprints in retail. Your team will own the full stack from bare metal to Kubernetes, managing fleet-wide orchestration through tools like kubernetes, designing self-service deployment pipelines that let application teams ship without filing tickets, and keeping revenue-critical workloads like POS running even when the network goes down. This is a leadership role where you'll build and grow a high-performing team while making deeply technical architecture decisions about container orchestration, fleet management at massive scale, and infrastructure that must be offline-first - if the edge platform fails; the store can't ring up a single transaction. If you've ever wanted your platform decisions directly impact whether 16,000 locations can open for business tomorrow morning, this is the job.
As a Engineering Manager, you will…
Build and lead the Store Edge Compute engineering team recruit, develop, and retain engineers who own the full stack of device connectivity, from firmware integration and edge protocol handling to cloud-side ingestion and fleet management across 16,000+ stores.
Define the Store Edge Compute platform strategy make the architectural calls on how we onboard, monitor, and manage thousands of connected devices per store, balancing reliability, security, and cost within the resource constraints of the retail edge.
Drive measurable business outcomes through connected equipment deliver predictive maintenance capabilities, real-time equipment health dashboards, and automated alerting that reduce downtime, cut service call costs, and keep stores operating at full capacity during peak hours.
We’d love to hear from people with:
- 8-10 years of professional industry experience with software development and operations
- 5 years of managing systems or application development projects of all sizes and complexities, including large systems
- 3-5 years of leading or managing small technical teams
- Bachelor’s degree in Computer Science or related field
Preferred Qualifications
Skills (minimum skills required):
- 10+ years of experience in network administration, and systems engineering
- 8+ years of experience leading high performing technology teams
- 5+ years of experience with network administration and database administration
- 5+ years utilizing logging, monitoring, and alerting solutions, and/or similar solutions as a system administrator
- 5+ years experience in one of the following: Java, C++, Perl, Go, or Python.
- 3+ years of experience with industry leading load-balancing technologies
- 3+ years of database engineering, administration, and support
- 3+ years utilizing logging, monitoring, and alerting solutions, and/or similar solutions as a system administrator
- Experience in the design, implementation and delivery of sophisticated build/test/release infrastructure.
- Knowledge in application development and supporting a development environment
- Experience with highly virtualized environments and cloud technologies
- Knowledge and understanding of relevant legal and regulatory requirements, such as SOX, PCI, HIPAA, Data Protection, etc.
- Demonstrated experience implementing and managing high capacity, redundant, and mission critical environments
- Knowledge in databases and comfortable with various open source databases
- Deep knowledge of TCP/IP, HTTP, Load balancers, VLAN, IP sub netting, proxies and firewalls
- Experience with Network or Application Firewalls and/or IDS/IPS
- Experience supporting LDAP services in an enterprise environment
- Demonstrated ability to automate repetitive tasks using a common scripting or programming language
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to one day per week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.
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