GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
We are hiring a Manager, Technical Instructional Designers. The Technical Instructional Design team is responsible for designing and developing new, engaging, and effective learning solutions and instructional experiences for GitLab customers, partners, and/or sales & customer success professionals that help these audiences achieve desired learning outcomes.
What you'll do
- Lead and develop a team of Technical Instructional Designers through effective hiring, onboarding, and performance management
- Develop and execute the strategic vision for technical learning content across GitLab's product portfolio
- Establish and maintain instructional design standards, best practices, and quality metrics
- Drive the adoption of innovative learning technologies and methodologies
- Manage resource allocation and project prioritization across multiple concurrent initiatives
- Own the team's quarterly OKRs and ensure alignment with company objectives
- Build relationships with key stakeholders across the organization
- Review and approve learning content, providing constructive feedback to improve quality
- Drive continuous improvement in content development processes and methodologies
What you'll bring
- Deep understanding of instructional design principles, adult learning theory, and educational technology
- Strong knowledge of learning management systems (LMS) and content development tools
- Experience with data analysis and reporting for learning metrics
- Proven track record of building and leading high-performing instructional design teams
- Strong project management skills with the ability to manage multiple concurrent initiatives
- Experience in budget planning and resource allocation
- Excellent stakeholder management and communication skills
- Ability to translate business objectives into effective learning strategies
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
#LI-DNI
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range
$103,000—$222,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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