About Us
Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the position:
We are looking for an experienced Manager with an operational or site reliability engineering (SRE) background with a passion for providing superior system availability and experience with observability strategies. We are looking for candidates who can drive reliability and performance across Globalization Partners' cloud-native platform. As a Manager, DevOps, you will have the opportunity to tackle the complex problems of a rapidly scaling global organization while using your expertise in delivering and supporting critical services.
What you will do:
- Collaborate with other tech leads and support teams to ensure integrated end-to-end availability, reliability, security, and performance
- Define support strategies for systems in the Cloud
- Influence resiliency and scalability in production environments running in Amazon Web Services (AWS)
- Identify and drive resolution on monitoring and alerting gaps.
- Lead a team to design, write and deliver technical and process automation to improve the availability, scalability, latency, security, and efficiency of Globalization Partner's services
- Solve problems relating to mission-critical services and build automation to prevent problem recurrence, with the goal of automated response to all non-exceptional service conditions.
- Engage in service capacity planning and demand forecasting, software performance analysis, security analysis, and system tuning
- Identify and remediate risk to critical and non-critical system KPIs.
- Understand the full technology stack of systems in the assigned domain.
What we are looking for:
- Experience using observability tooling such as New Relic or DataDog to reduce outages and detection time.
- Familiarity with application architectures and networking.
- Strong experience with DevOps and Site Reliability Engineering concepts and principles.
- Understanding of Unix/Linux systems: system libraries, file systems, and client-server protocols.
- Networking: knowledge and understanding of network theory, such as different protocols (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, OSI layers, and load balancing).
- Experience working with containers and container orchestration platforms.
- Familiarity with serverless architecture and platforms?
- Experience with Infrastructure as Code (IaC) frameworks: Terraform, Cloudformation, CDK.
- Experience working delivering with CI/CD pipelines (AWS Code Deploy, GitHub Actions, Jenkins)
- Experience with full-stack engineering from Java and/or Javascript front end services to backend storage systems in both SQL and no-SQL contexts.
- Strong experience with data steaming (Kinesis, SQS, Kafka).
- We are looking for somebody with experience managing a team or teams of fully remote engineers across different timezones.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].
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