EBS Implementation SME Intermediate

Diligent Consulting invites you to step into a high-impact role where your expertise meets a mission that matters. Join a team powering the Defense Logistics Agency’s (DLA) Joint Contingency & Expeditionary Services (JCXS) program—a platform that drives critical contracting operations across the globe. If you excel at navigating complexity, thrive in cross-functional government environments, and bring elite insight into federal financial systems, we want you on the front lines of innovation.

As an Implementation SME – Intermediate, you will provide advanced functional and technical support for the DLA’s JCXS platform, directly contributing to a mission-critical Department of Defense system that enables agile, secure, and auditable contracting in deployed and contingency environments.

• Deliver functional and technical support for EBS (Enterprise Business Systems).

• Support sustainment, enhancement, and troubleshooting activities across JCXS.

• Interpret business and financial requirements into actionable system-level solutions.

• Develop and maintain documentation, including use cases, process workflows, and implementation plans.

• Collaborate with senior program leadership, analysts, and developers to ensure system alignment with DoD business processes.

• Drive improvements to financial and acquisition processes across the JCXS platform lifecycle.

• 4+ years of experience supporting EBS systems in DoD or federal environments.

• Proven experience with system implementation, sustainment, and enhancement tasks.

• Strong understanding of DoD and Federal financial and logistics processes.

• Active DoD Secret Clearance required at the time of proposal submission.

• Excellent communication skills and the ability to work effectively with executive-level stakeholders.

At Diligent, you’ll do more than support a system—you’ll shape how the Defense Department delivers vital services worldwide. You’ll work alongside experts who share a commitment to innovation, excellence, and mission success.

Ready to deliver impact where it matters most? Apply today.