Growth Partnerships Manager

Instacart’s Growth Partnerships team is at a critical inflection point. We manage a high-stakes portfolio of multi-year relationships with some of the most recognizable brands in media, travel, financial services, and loyalty — and those partnerships are only growing in importance. We’re hiring a Growth Partnerships Manager to own a portfolio of key partners end-to-end: from in-market performance to executive-level relationship management to renewals. This role sits at the intersection of commercial strategy and operational execution, and the person who fills it will have a direct line of sight to Instacart’s customer acquisition growth and Instacart+ distribution.

• A high-performing partnership portfolio with measurable results — each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
• Renewed and renegotiated commercial agreements that unlock incremental value — you’ve led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart’s business priorities and the partner’s strategic interests.
• Cross-functional execution that keeps partnerships on track — Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
• Trusted senior relationships across partner organizations — you’ve built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
• A multi-year strategic roadmap for your partnerships — you haven’t just managed what exists; you’ve identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.

You’re a highly strategic, deeply dependable operator who thrives at the intersection of commercial negotiation and hands-on execution. You don’t need a lot of oversight to do your best work — you take ownership of your partnerships and drive outcomes independently, while knowing when and how to bring the right people along.

(Minimum Qualifications)

• 7+ years in partnerships, business development, or strategic account management, with a proven track record of managing complex, multi-stakeholder relationships end-to-end.
• Demonstrated ability to structure and negotiate commercial agreements, including developing deal models with Finance and Legal partners.
• Exceptional relationship management skills, with the ability to build trust at multiple levels of a partner organization and navigate difficult conversations with credibility and diplomacy.
• Strong cross-functional operator — you drive alignment across Legal, Product, Marketing, and Finance simultaneously without losing momentum or requiring significant oversight.
• Comfort managing operational complexity across a large, active partnership portfolio.

(Preferred Qualifications)

• Experience in financial services, media, travel, entertainment, or loyalty, with an understanding of how subscription and membership-based businesses think about partner value and distribution.
• Experience managing or influencing co-marketing investments, incentive funding, or customer acquisition spend.
• Proven ability to thrive in a fast-paced, high-stakes environment where priorities shift and figuring it out is part of the job.

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