Global Partner Communications Coordinator

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Manage and grow the ServiceNow Partners LinkedIn page, including planning, creating, and publishing content to drive engagement and community growth.
• Own the relationship with the email marketing team, coordinating campaign requests and ensuring alignment with broader partner communications.
• Support the development and execution of partner communication plans, including writing and editing emails, newsletters, social posts, and internal updates.
• Coordinate cross-functional communications, working closely with internal teams to ensure consistent messaging across all channels.
• Track and report on key metrics to assess the impact of communications and identify areas for improvement.
• Stay up to date with industry trends and best practices in digital marketing and partner communications.

Skills and Qualifications:

• Strong written and verbal communication skills, with the ability to create engaging content for multiple platforms.
• Experience managing social media channels, especially LinkedIn, including content planning and performance analysis.
• Basic project management skills, including the ability to prioritize tasks, meet deadlines, and coordinate with multiple stakeholders.
• Familiarity with tools like Microsoft Suite, Canva, and email marketing platforms is a plus.
• A proactive, can-do attitude with a willingness to take on new challenges.
• A bachelor's degree in marketing, communications, public relations, or a related field, with 1-3 years of relevant experience.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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